Operations Management in Context

Reviews / Votes

"This is an excellent introductory text. It makes the principles of
operations management accessible to a wide range of students by recognising
the importance of operations management to services and the not for profit
sector. It is well structured and written in a clear easy to read style,
with helpful examples and case studies. By concentrating on the practice of
operations management rather than quantitative methods and techniques it is
likely to appeal to a wide audience. The book succeeds in achieving its
stated objectives and is a welcome addition to the growing number of UK
originated operations management texts."
David Barnes, Royal Holloway University