Using Empathy Coaching to Improve Interpersonal Relationships at Work
Published on 10. September 2025
Book
Hardback
260 pages
978-1-0364-5787-7 (ISBN)
Description
Meaningful human interaction requires empathy, the ability to understand and share another's feelings. It promotes genuine connections, compassion, and social cohesion. Sympathy involves acknowledging another's hardships from your perspective, often leading to pity rather than a shared emotional experience. The difference between empathy and sympathy is key. Sympathy makes you a compassionate observer, but empathy immerses you in another's experience, deepening understanding and connection. Sympathy disconnects, but empathy connects. Increased social isolation, digital dependence, and polarization are to blame. Screen time and online interactions can sometimes hinder emotional intelligence and empathy. Social polarization makes it hard to empathize with opposing views. A lack of empathy can cause society to suffer, discriminate, and show a lack of compassion. It also makes working with others, especially those with different views, harder. How can individuals be helped to demonstrate more empathy? That question has provoked much thought among business leaders, government leaders, social activists, and workers. This book sheds light on that question.
More details
Edition
Unabridged edition
Language
English
Place of publication
Newcastle upon Tyne
United Kingdom
Target group
Professional and scholarly
Edition type
Unabridged edition
Product notice
With dust jacket
Dimensions
Height: 212 mm
Width: 148 mm
ISBN-13
978-1-0364-5787-7 (9781036457877)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
William J. Rothwell, PhD, DBA, SPHR, SHRM-SCP, RODC, FLMI, CPTD Fellow, is a Distinguished Professor at Penn State, USA, and President of Rothwell & Associates, Inc. He has nearly 20 years of internal Organization Development (OD) experience and founded Penn State's OD Master's program. He has led, and still leads, three OD consulting firms for 30 years and serves as an external OD consultant.Jamie Campbell, PhD, CDE, was an inaugural fellow in the CEO Action for Racial Equity program, focusing on education policy and legal reforms. A Morehouse College (USA) graduate, he earned an MEd in Adult Education from Central Michigan (USA) and a PhD in Workforce Education from Penn State (USA), specializing in organization design and human resource development.Phillip L. Ealy, PhD, MPS, is an author, researcher, and practitioner passionate about helping organizations thrive. He earned his doctorate degree from Pennsylvania State University. He is a co-founder and vice president of operations for Ealy Hopkins Consulting Group, LLC., and holds the Master Practitioner designation from the International Association of Coaching.Behnam Bakhshandeh, PhD, MPS, is an accomplished business manager and a personal and professional development expert with over three decades of field experience working with individuals, teams, and organizations. He is widely known as a dynamic executive coach, business coach, amongst other roles.