Performance Management
A business process benchmarking approach
1st Edition
Published in December 1994
Book
Hardback
IX, 399 pages
978-0-412-60560-4 (ISBN)
Description
The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice.
Reviews / Votes
This book presents a coherent overview of modern management ideas that serves as an introduction to middle management personnel in business.this book could serve as a valuable introductory reference text for business professionals interested in modern approaches to performance planning, measurement, and improvement. - IIE Transactions.More details
Edition
1., 994
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
Research
Product notice
sewn/stitched
Cloth over boards
Illustrations
IX, 399 p.
126 line illustrations, index
Dimensions
Height: 241 mm
Width: 160 mm
Thickness: 28 mm
Weight
781 gr
ISBN-13
978-0-412-60560-4 (9780412605604)
DOI
10.1007/978-94-011-1212-3
Schweitzer Classification
Other editions
Additional editions
Book
11/2012
Springer
€53.49
Shipment within 15-20 days
Content
Part One: Productivity and competitiveness - an introduction to performance. The productivity term. Productivity studies. Competitiveness studies. Competitiveness and competitive advantage. Background for performance management. Part Two: Performance planning. The traditional planning hierarchy. Performance planning to ensure business achievements. Part Three: Performance review. Modelling in manufacturing enterprises. Performance measurement. Performance evaluation. Part Four: Performance improvement. Performance Improvement strategies. Benchmarking. Aspects and approaches to quality. Quality and productivity improvement techniques. Part Five: Performance influencing factors. Managers concepts. Production management. Project management. Purchasing. References. Index.