Performance Consulting. A Practical Guide for HR and Learning Professionals.
A Practical Guide for HR and Learning Professionals
2nd Edition
Published on 16. April 2008
Book
Paperback/Softback
268 pages
978-1-57675-435-1 (ISBN)
More details
Edition
2nd edition
Language
English
Place of publication
San Francisco
United States
Target group
Professional and scholarly
Dimensions
Height: 92 mm
Width: 62 mm
Thickness: 8 mm
Weight
1 gr
ISBN-13
978-1-57675-435-1 (9781576754351)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
Preface
Introduction: What Is Performance Consulting and Why Do It?
Part One: The Mental Model for Performance Consulting
Chapter 1: The Need Hierarchy
Chapter 2: The GAPS! Logic
Part Two: The Science of Performance Consulting
Chapter 3: Identifying Business and Performance SHOULDs
Chapter 4: Identifying the 'IS' for Business and Performance
Chapter 5: Identifying Causes and Solutions
Chapter 6: Contracting with Clients
Part Three: The Art of Performance Consulting
Chapter 7: Building Partnerships with Clients
Chapter 8: Reactive Entry: Reframing Requests for Solutions
Chapter 9: Proactively Identifying Performance Consulting Opportunities
Chapter 10: Q & A with the Authors
Closing Thoughts
About the Authors
Glossary
Tools That Can Be Downloaded
References
Resources
Associations and Certifications
Introduction: What Is Performance Consulting and Why Do It?
Part One: The Mental Model for Performance Consulting
Chapter 1: The Need Hierarchy
Chapter 2: The GAPS! Logic
Part Two: The Science of Performance Consulting
Chapter 3: Identifying Business and Performance SHOULDs
Chapter 4: Identifying the 'IS' for Business and Performance
Chapter 5: Identifying Causes and Solutions
Chapter 6: Contracting with Clients
Part Three: The Art of Performance Consulting
Chapter 7: Building Partnerships with Clients
Chapter 8: Reactive Entry: Reframing Requests for Solutions
Chapter 9: Proactively Identifying Performance Consulting Opportunities
Chapter 10: Q & A with the Authors
Closing Thoughts
About the Authors
Glossary
Tools That Can Be Downloaded
References
Resources
Associations and Certifications