Pocket Guide to Crisis Intervention

1. Definition and Nature of Crisis ; 2. Public vs. Private Crisis ; 3. Events that Precipitate a Crisis ; 4. Twelve Characteristics and Indicators of a Crisis-Prone Person ; 5. Types of Crises ; 6. Burgess and Roberts' Stress-Crisis-Trauma Continuum ; 7. Psychophysiological Reactions to a Crisis ; 8. Stress Symptomatology and the General Adaptation Syndrome ; 9. Common Signs, Symptoms, and Psychological Responses to Crisis (Emotional, Cognitive, and Behavioral) ; 10. Roberts' Seven Stage Crisis Intervention Model (R-SSCIM) ; 11. The Crisis Management Plan ; 12. Dos and Don'ts for Crisis Hotline Workers ; 13. Steps for Handling Difficult or Hostile Callers to a Hotline ; 14. Suicide Risk Assessment Protocol and Warning Signs ; 15. Crisis Intervention with Families ; 16. Crisis Intervention with Substance Abusers ; 17. Crisis Intervention with Accident Survivors ; 18. Crisis Intervention with Violent Crime Victims ; 19. Crisis Intervention with Abused Children ; 20. Crisis Intervention with Battered Women ; 21. Crisis Intervention with Sexual Assault Victims ; 22. Crisis Intervention with Mental Illness: Determining Safety Needs ; 23. Crisis Intervention after the Death of a Loved One ; 24. Crisis Intervention with Children in the Aftermath of School Violence ; 25. Crisis Intervention after Natural Disasters-Hurricanes, Earthquakes, Floods ; 26. Crisis Intervention after Terrorist Bombings in Planes, Railroads, or Buildings ; 27. Crisis Intervention after Bio-terrorism ; 28. Crisis Intervention with Homicide Survivors ; 29. The 10 Stages of Acute Traumatic Stress Management (ATSM) ; 30. Critical Incident Stress Debriefing Model ; 31. Multi-Component Critical Incident Stress Management (CISM) ; 32. Signs and Symptoms of Clinician Stress and Burnout ; 33. Stress Reduction and Coping Skills for Clinicians Working in Crisis and Disaster Relief Positions