Training in Interpersonal Skills
TIPS for Managing People at Work: International Edition
6th Edition
Published on 2. June 2011
Book
Paperback/Softback
416 pages
978-0-13-277843-5 (ISBN)
Description
An applied approach to developing and practicing interpersonal skills.
By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.
By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.
More details
Edition
6th edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
College/higher education
Dimensions
Height: 194 mm
Width: 232 mm
Thickness: 21 mm
Weight
652 gr
ISBN-13
978-0-13-277843-5 (9780132778435)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Stephen Robbins | Stephen P. Robbins | Philip L. Hunsaker
Training in Interpersonal Skills: TIPS for Managing People at Work
Pearson New International Edition
Book
08/2013
6th Edition
Pearson Education Limited
€99.49
Shipment within 10-20 days
Previous edition
Book
06/2008
5th Edition
Pearson
€54.46
Article exhausted; check for reprint
Content
Part I: Self-Awareness
Chapter 1. Skills: An Introduction
Chapter 2. Self-Awareness: A Point of Departure
Chapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning
Chapter 4. Applying Emotional Intelligence
Part II: Communicating
Chapter 5. Sending Interpersonal Messages
Chapter 6. Listening and Reading Nonverbal Messages
Chapter 7. Providing Feedback
Chapter 8. Communicating Across Cultures
Part III: Motivating
Chapter 9. Goal Setting
Chapter 10. Coaching, Counseling, and Mentoring
Chapter 11. Empowering People Through Delegation
Part IV: Leading
Chapter 12. Politicking
Chapter 13. Persuading
Chapter 14. Applying Leadership Style
Chapter 15. Managing Change
Part V: Teaming
Chapter 16. Facilitating Teamwork
Chapter 17. Valuing Diversity
Part VI: Problem Solving
Chapter 18. Ethical Decision Making
Chapter 19. Creative Problem Solving
Chapter 20. Resolving Conflicts
Chapter 21. Negotiating
Part VII: Integrating Exercises
Chapter 1. Skills: An Introduction
Chapter 2. Self-Awareness: A Point of Departure
Chapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning
Chapter 4. Applying Emotional Intelligence
Part II: Communicating
Chapter 5. Sending Interpersonal Messages
Chapter 6. Listening and Reading Nonverbal Messages
Chapter 7. Providing Feedback
Chapter 8. Communicating Across Cultures
Part III: Motivating
Chapter 9. Goal Setting
Chapter 10. Coaching, Counseling, and Mentoring
Chapter 11. Empowering People Through Delegation
Part IV: Leading
Chapter 12. Politicking
Chapter 13. Persuading
Chapter 14. Applying Leadership Style
Chapter 15. Managing Change
Part V: Teaming
Chapter 16. Facilitating Teamwork
Chapter 17. Valuing Diversity
Part VI: Problem Solving
Chapter 18. Ethical Decision Making
Chapter 19. Creative Problem Solving
Chapter 20. Resolving Conflicts
Chapter 21. Negotiating
Part VII: Integrating Exercises