A Manager's Guide to the New World of Work
Description
How can technology and analytics help companies manage people? Why do teams working remotely still need leaders? When should organizations use digital assessment tools for gauging talent and potential? This book from MIT Sloan Management Review answers questions managers are only beginning to ask, presenting insights and stories from organizations navigating the novel challenges of the digital workplace.
Experts from business and academia describe what's worked, what's failed, and what they've learned in the new world of work. They look at strategies that organizations use to help managers and employees adapt to the fast-changing digital environment, from the benefits of wool-gathering to the use of anonymous chats; examine digital tools for collaboration, including interactive spreadsheets and analytics that increase transparency; and discuss such "big-picture” trends as expanded notions of value and new frontiers in upskilling. A detailed case study, produced by MIT Sloan Management Review in collaboration with McKinsey & Company, explores how IBM reimagined talent and performance management with the goal of increasing employee engagement.
Contributors
Steve Berez, Ethan Bernstein, Josh Bersin, Matthew Bidwell, Ryan Bonnici, Tomas Chamorro-Premuzic, Rob Cross, Chris DeBrusk, Federica De Stefano, Thomas H. Davenport, Angela Duckworth, Ken Favaro, Lynda Gratton, Peter Gray, Lindred Greer, John Hagel III, Manish Jhunjhunwala, David Kiron, Frieda Klotz,, David Lazer, Massimo Magni, Likoebe Maruping, Kelly Monahan, Will Poindexter, Reb Rebele, Adam Roseman, Michael Schrage, Jeff Schwartz, Jesse Shore, Brian SolisBarbara Spindel, Anna A. Tavis, Adam Waytz,, David Waller, Maggie Wooll
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Content
I: Managing People
1 Train Your People to Think in Code, David Waller
2 Leisure Is Our Killer App, Adam Waytz
3 Self-Reports Spur Self-Reflection, Angela Duckworth
4 Career Management Isn't Just the Employee's Job, Matthew Bidwell and Federica De Stefano,
5 Can We Really Test People for Potential?, Reb Rebele
6 Does AI-Flavored Feedback Require a Human Touch?, Michael Schrage
7 What Managers Can Gain from Anonymous Chats, Ryan Bonnici
8 Are Your Employees Driven to Digital Distraction?, Brian Solis
II: Managing Teams
9 Get Things Done with Smaller Teams, Chris DeBrusk
10 Why Teams Still Need Leaders, Lindred Greer and Frieda Klotz
11 Why Teams Should Record Individual Expectations, Ken Favaro and Manish Jhunjhunwala
12 Collaborate Smarter, Not Harder, Rob Cross, Thomas H. Davenport, and Peter Gray
13 Improve the Rhythm of Your Collaboration, Ethan Bernstein, Jesse Shore, and David Lazer
III: Managing Organizations
14 Reframing the Future of Work, Jeff Schwartz, John Hagel III, Maggie Wooll, and Kelly Monahan
15 It's Time to Rethink the IT Talent Model, Will Poindexter and Steve Berez
16 New Ways to Gauge Talent and Potential, Josh Bersin and Tomas Chamorro-Premuzic
17 New Frontiers in Re-skilling and Upskilling, Lynda Gratton
18 How Managers Can Best Support a Gig Workforce, Adam Roseman
19 Unleashing Innovation with Collaboration Platforms, Massimo Magni and Likoebe Maruping
IV: Case Study
20 Rebooting Work for a Digital Era, David Kiron and Barbara Spindel
Commentary: HR Transformation as the Engine for Business Renewal, Anna A. Tavis