Outlook 97 One Step at a Time

Outlook 97 is a desktop information manager that includes e-mail, a calendar, a contacts list, a to-do list and scheduling features. This step-by-step handbook contains practical exercises designed to help readers build the skills they need to use it. Lessons are structured around basic-to-complex, exercise-related goals. There are instructions showing how to complete documents, along with graphics and analogies from real life to clarify difficult concepts. After working through the exercises, the reader should have the skills necessary to gain the Expert User certification in the Certified Microsft Office User program. The accompanying CD-ROM includes three choices to match the user's preferred learning style. It allows users to work with product features from within a software environment, as it talks the user through each procedure.