The Skills of Management

This introduction to management starts with the transition to a managerial role, and goes on to deal with core skills involved in management. These skills include delegation, appraisal, staff development, disciplinary handling, employee relations, negotiation and chairing and conduct in meetings. They are discussed alongside the key themes of time management and the need for thorough identification of objectives and diagnosis of problems before action. This edition has been updated to take account of recent developments in management theory and practice.