Advances in Banking Technology and Management
Impacts of ICT and CRM
Published on 31. October 2007
Book
Hardback
364 pages
978-1-59904-675-4 (ISBN)
Description
This is an examination of the various technical and organisational elements that impact services management, business management, risk management, and customer relationship management.
More details
Language
English
Place of publication
Hershey
United States
Publishing group
IGI Global
Target group
Professional and scholarly
Illustrations
Illustrations
Dimensions
Height: 286 mm
Width: 221 mm
Thickness: 25 mm
Weight
1219 gr
ISBN-13
978-1-59904-675-4 (9781599046754)
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Schweitzer Classification