Medical Assisting: WITH Student CD and Bind-in OLC Card

Part One Section 1 Foundations and Principles 1 The Profession of Medical Assisting 2 Types of Medical Practice 3 Legal and Ethical Issues in Medical Practice, Including HIPAA 4 Communication with Patients, Families, and Coworkers Part Two Section 1 Office Work 5 Using and Maintaining Office Equipment 6 Using Computers in the Office 7 Managing Correspondence and Mail 8 Managing Office Supplies 9 Maintaining Patient Records 10 Managing the Office Medical Records Section 2 Interacting with Patients 11 Telephone Techniques 12 Scheduling Appointments and Maintaining the Physician's Schedule 13 Patient Reception Area 14 Patient Education Section 3 Financial Responsibilities 15 Processing Health-Care Claims 16 Medical Coding 17 Patient Billing and Collections 18 Accounting for the Medical Office Part Three Clinical Medical Assisting Section 1 The Medical Office Environment 19 Principles of Asepsis 20 Infection-Control Techniques 21 HIV, Hepatitis, and Other Blood-Borne Pathogens 22 Preparing the Examination and Treatment Areas Section 2 Anatomy and Physiology 23 Organization of the Body 24 The Integumentary System 25 The Skeletal System 26 The Muscular System 27 The Nervous System 28 The Circulatory System 29 The Immune System 30 The Respiratory System 31 The Digestive System 32 The Endocrine System 33 Special Senses 34 The Urinary System 35 The Reproductive System Section 3 Assisting with Patients 36 Interviewing the Patient, Taking a History, Documentation 37 Obtaining Vital Signs and Measurements 38 Assisting with a General Physical Examination 39 Providing Eye and Ear Care Section 4 Specialty Practices and Medical Emergencies 40 Assisting with Examinations in the Basic Specialties 41 Assisting with Highly Specialized Examinations 42 Assisting with Minor Surgery 43 Assisting with Cold and Heat Therapy and Ambulation 44 Medical Emergencies and First Aid Section 5 Physician's Office Laboratory Procedures 45 Laboratory Equipment and Safety 46 Introduction to Microbiology 47 Collecting, Processing, and Testing Urine Specimens 48 Collecting, Processing, and Testing Blood Specimens Section 6 Nutrition, Pharmacology, and Diagnostic Equipment 49 Nutrition and Special Diets 50 Principles of Pharmacology 51 Drug Administration 52 Electrocardiography and Pulmonary Function Testing 53 X-Rays and Diagnostic Radiology Section 7 Externship 54 Medical Assisting Externships and Preparing to Find a Position Appendix I Medical Assistant Role Delineation Chart Appendix II Prefixes and Suffixes Commonly Used in Medical Terms Appendix III Latin and Greek Equivalents Commonly Used in Medical Terms Appendix IV Abbreviations Commonly Used in Medical Notations Appendix V Symbols Commonly Used in Medical Notations Appendix VI Professional Organizations and Agencies