Using People Skills in Training and Development
1st Edition
Published on 28. April 1998
Book
Paperback/Softback
240 pages
978-0-7494-2575-3 (ISBN)
Description
Successful interaction with people lies at the core of successful training. If a trainer doesn't (or can't) communicate well, or fails to observe and understand fully the actions of colleagues, training will be ineffective.
This lively book from one of the UK's leading experts on training offers a vital guide to developing and honing 'people skills' in training and staff development. Using People Skills in Training and Development gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on.
Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.
Using People Skills in Training and Development will be of interest to trainers in the broadest sense- including teachers, lecturers and managers responsible for training.
This lively book from one of the UK's leading experts on training offers a vital guide to developing and honing 'people skills' in training and staff development. Using People Skills in Training and Development gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on.
Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear.
Using People Skills in Training and Development will be of interest to trainers in the broadest sense- including teachers, lecturers and managers responsible for training.
More details
Language
English
Place of publication
London
United Kingdom
Target group
Professional and scholarly
Product notice
Paperback (trade)
Dimensions
Height: 233 mm
Width: 154 mm
Thickness: 18 mm
Weight
380 gr
ISBN-13
978-0-7494-2575-3 (9780749425753)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Leslie Rae is a management and training consultant and a well-known author. Among his many well-respected books are Using Activities in Training and Development and Using Presentations in Training and Development, also published by Kogan Page, and Gower's Techniques of Training.
Content
Communication; people differences; communication and behaviour; observing behaviour; other methods of people observation; coaching skills; advanced coaching skills; delegating and mentoring; role plays; some group approaches to people skills; team building and development; dealing with difficult people; suggestions for further reading.