Health Professional and Patient Interaction

Part I. Setting the Context: The Environment of Professional Life: What Is a Profession? Values. The Environment of Health Care Institutions. The Society in Which Professionals Work. Part II. Focus: The Health Professional: Student. Clinician. Personal Life as a Professional. Part III. Focus: The Patient: Challenges to Patients. Privileges of Patients. Personal Life of the Patient. Part IV. Focus: Interaction Between Health Professional and Patient Communication: Verbal Communication. Nonverbal Communication. Part V. The Health Professional and Patient Relationship: The Process of Establishing Relatedness. The Importance of Recognizing Boundaries. The Challenge of Creating Professional Closeness. Part VI. Respectful Interaction-Working with Patients: Respectful Interaction: Working with Newborns, Infants, And Toddlers. Respectful Interaction: Working with the Child and Adolescent. Respectful Interaction: Working with the Middle Years Adult. Respectful Interaction: Working with the Elderly Patient. Part VII. Respectful Interaction Who Present Special Challenges: Respectful Interaction in Other Difficult Situations.