Right Every Time
Using the Deming Approach
Published on 11. January 1990
Book
Hardback
270 pages
978-0-566-09002-8 (ISBN)
Description
Since the publication of Frank Price's book "Right First Time" the business landscape of the Western World has undergone an upheaval - a quality revolution. This explosion of interest in the management of quality has not just affected the manufacturing sector but has influenced all areas of industry, and with diverse effects. In his new book, the author not only examines the content of quality thinking, the statistical tools and their application to business processes, he also explores the context and the cultural climate in which these tools are put to work, and the environment in which they either succeed or fail. The core of the book consists of a critique of Deming's points - which the author refers to as the new religion of quality - and an examination of the pitfalls which act as constraints on quality achievement. More than a "how to do" book, it is as much concerned with "how to understand what you are doing", and the book's message is applicable to anybody engaged in providing goods or services into markets where "quality" is vital to business success.
There can be no doubts concerning the benefits of quality control, and in this text Frank Price reveals how such visions of excellence may be transformed into manufacturing realities.
There can be no doubts concerning the benefits of quality control, and in this text Frank Price reveals how such visions of excellence may be transformed into manufacturing realities.
More details
Language
English
Place of publication
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Illustrations
bibliography, index
Dimensions
Height: 147 mm
Width: 221 mm
Weight
365 gr
ISBN-13
978-0-566-09002-8 (9780566090028)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
The long-neglected tools of quality - viewpoints; the four peaks of Harrison and Handy; what about you?; quality, the new religion; Deming's first point - giving away the vision; change; second-rate or excellence?; concepts of folly and futility, the bottle-to-bottle hook; Deming's second point - the "old" philosophy; the "new" philosophy; Deming's third point - you know what canz meanz?; the manufacture of tinplate cans; the problem; the solution; concepts of folly and futility - the poisoned river; Deming's 4th point - relationship styles; more about customer/supplier relationships; purchasing criteria; Deming's 5th point - the black art; Deming's 6th and 13th points - people, things and systems - the three props of industry; applying Deming's 6th and 13th points; Deming's 7th, 10th and 11th points - supervision; the slogan slingers; the holy cow; Deming's 8th, 9th, 12th and 14th points - fear; the Joshua effect; who needs religion?; the invisible ones; getting some help - going out for it; getting some help - bringing it in; traps and snares; Dale's pitfalls; power and its three prongs - the double trident; the "message".