Supervision

Using a practical approach, this supervision text explores the basic principles of management - planning, organizing, staffing, leading, and controlling people and operations - and their application to actual on-the-job situations. Talking to students as one supervisor to another, avoiding confusing jargon, and providing detailed cases to which students can relate, it discusses the specific tools supervision in detail - explaining which tool is right for each task. Contemporary in focus, it places special emphasis on developing strong interpersonal skills and on supervising a diverse workforce and teams.