Management
Meeting and Exceeding Customer Expectations
10th Edition
Published on 1. January 2012
Book
Hardback
709 pages
978-1-111-22134-8 (ISBN)
More details
Edition
10th ed.
Language
English
Place of publication
Mason, OH
United States
Publishing group
Cengage Learning, Inc
Product notice
Unsewn / adhesive bound
Paper over boards
Illustrations
Figures; Line drawings, color
Dimensions
Height: 254 mm
Width: 206 mm
Thickness: 33 mm
Weight
1451 gr
ISBN-13
978-1-111-22134-8 (9781111221348)
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Schweitzer Classification