Management
Meeting and Exceeding Customer Expectations
9th Edition
Published on 21. May 2007
Book
Hardback
704 pages
978-0-324-42301-3 (ISBN)
More details
Edition
9th ed.
Language
English
Place of publication
Mason, OH
United States
Publishing group
Cengage Learning, Inc
Product notice
Unsewn / adhesive bound
Paper over boards
Illustrations
Illustrations, unspecified
Dimensions
Height: 260 mm
Width: 205 mm
Thickness: 27 mm
Weight
1447 gr
ISBN-13
978-0-324-42301-3 (9780324423013)
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Schweitzer Classification