Categorisation and Practise in Telephone Help-line Training
A Sociological Examination of Organisational Discourse
Published in November 2001
Book
Paperback/Softback
50 pages
978-0-946180-74-5 (ISBN)
More details
Series
Language
English
Place of publication
Manchester
United Kingdom
Target group
Professional and scholarly
Dimensions
Height: 300 mm
ISBN-13
978-0-946180-74-5 (9780946180745)
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Schweitzer Classification