
Bringing Technology to Market
Trends, Cases, Solutions
Wiley-VCH (Publisher)
1st Edition
Published on 1. December 2006
Book
Hardback
235 pages
978-3-527-50270-7 (ISBN)
Description
Sales executives manage their product and services business, lead the sales force, and represent the organization for which they work. In order to succeed in those tasks they need managerial acumen as well as people skills. These include a basic understanding of the markets in which their industry competes, the mechanisms with which these markets function, a comprehensive set of management tools and techniques as well as soft methods to coordinate and motivate their teams.
This is particularly the case when it comes to technology-based companies where a single sales pitch may easily exceed revenues of EUR 100 to 200 million. With generally only a very few, but constantly powerful and aggressive competitors, it is crucial for their executives to understand the current dynamics of the markets, the changing value chains, the necessity of new forms of business partnerships, ways and means to turn services into profitable business, adjusting sales strategy to business strategy, and measuring sales and business performance.
"Bringing Technology to Market" gathers those current developments of B2B marketing and sales, presented by major practitioners and leading scholars in Europe and the US.
"Bringing Technology to Market" will offer basic know how, best practice examples, and new insight and ideas for marketing and sales executives. These are managers, who so far have made their decisions mostly from the gut, frequently relying on stable environments and lasting connections to traditional business partners. Now they are required to understand and work on the developments and changes influencing their present and future markets, be they local, national and/or global.
This is particularly the case when it comes to technology-based companies where a single sales pitch may easily exceed revenues of EUR 100 to 200 million. With generally only a very few, but constantly powerful and aggressive competitors, it is crucial for their executives to understand the current dynamics of the markets, the changing value chains, the necessity of new forms of business partnerships, ways and means to turn services into profitable business, adjusting sales strategy to business strategy, and measuring sales and business performance.
"Bringing Technology to Market" gathers those current developments of B2B marketing and sales, presented by major practitioners and leading scholars in Europe and the US.
"Bringing Technology to Market" will offer basic know how, best practice examples, and new insight and ideas for marketing and sales executives. These are managers, who so far have made their decisions mostly from the gut, frequently relying on stable environments and lasting connections to traditional business partners. Now they are required to understand and work on the developments and changes influencing their present and future markets, be they local, national and/or global.
More details
Edition
1., Auflage
Language
English
Place of publication
Weinheim
Germany
Target group
Professional and scholarly
Illustrations
60
60 s/w Abbildungen
Illustrations
Dimensions
Height: 24 cm
Width: 16.2 cm
Thickness: 23 mm
Weight
512 gr
ISBN-13
978-3-527-50270-7 (9783527502707)
Schweitzer Classification
Persons
Olaf Plötner is Managing Director of esmt (European School of Management and Technology) customized solutions and a lecturer in accounting at Freie Universität Berlin. His research focuses on customer relationship management, business management, communication, and marketing strategy.
Robert Spekman is Tayloe Murphy Professor of Business Administration at the Darden School of Business, University of Virginia. He is an internationally recognized authority on B2B-marketing, supply chain / channels management, and strategic alliances.
Robert Spekman is Tayloe Murphy Professor of Business Administration at the Darden School of Business, University of Virginia. He is an internationally recognized authority on B2B-marketing, supply chain / channels management, and strategic alliances.
Content
Introduction
Olaf Plötner
1 Market-Oriented Management in Global Markets
Albrecht Söllner/Wulff Plinke
2 From Selling Goods to Marketing Services
Olaf Plötner
3 NewValueChains
Michael Kleinaltenkamp
4 Cost Decisions and Pricing Decisions in Times of Value-Based Management
Mario Rese
5 Evolution of the Sales Force in a Global Economy
Jagdith N. Sheth/Arun Sharma
6 Organizing the Sales Force
Wesley J. Johnston/Brian N. Rutherford
7 Adjusting Corporate Customer Communication
Olaf Plötner/Frank Jacob
8 Leading the Sales Force
Robert E. Spekman/Benjamin Moor
9 Measuring Sales Force Performance
Martin Kupp
Cases
1 Creating a Competitive Edge in Global Markets
Christoph Burger/Franziska Frank
Case: T-Systems
Interview with Lothar Pauly
2 Creating New Business by Redefining the Value Chain
Bülent Gögdün/Olaf Plötner
Case: MAN Roland Druckmaschinen AG
Interview with Peter Kuisle
3 ValueSelling
Mario Rese/Richard Steiner
Case: Leistritz Extrusion
Interview with Richard Steiner
4 The Services Shift in the IT Industries
Olaf Plötner
Case: IBM/SBS
Interview with Friedrich Fröschl
5 Advanced Sales Management for a Complex Industrial Portfolio
Aubert Martin/Dale Wilson
Case: Siemens A&D
Interview with Aubert Martin
Outlook
Robert E. Spekman
Olaf Plötner
1 Market-Oriented Management in Global Markets
Albrecht Söllner/Wulff Plinke
2 From Selling Goods to Marketing Services
Olaf Plötner
3 NewValueChains
Michael Kleinaltenkamp
4 Cost Decisions and Pricing Decisions in Times of Value-Based Management
Mario Rese
5 Evolution of the Sales Force in a Global Economy
Jagdith N. Sheth/Arun Sharma
6 Organizing the Sales Force
Wesley J. Johnston/Brian N. Rutherford
7 Adjusting Corporate Customer Communication
Olaf Plötner/Frank Jacob
8 Leading the Sales Force
Robert E. Spekman/Benjamin Moor
9 Measuring Sales Force Performance
Martin Kupp
Cases
1 Creating a Competitive Edge in Global Markets
Christoph Burger/Franziska Frank
Case: T-Systems
Interview with Lothar Pauly
2 Creating New Business by Redefining the Value Chain
Bülent Gögdün/Olaf Plötner
Case: MAN Roland Druckmaschinen AG
Interview with Peter Kuisle
3 ValueSelling
Mario Rese/Richard Steiner
Case: Leistritz Extrusion
Interview with Richard Steiner
4 The Services Shift in the IT Industries
Olaf Plötner
Case: IBM/SBS
Interview with Friedrich Fröschl
5 Advanced Sales Management for a Complex Industrial Portfolio
Aubert Martin/Dale Wilson
Case: Siemens A&D
Interview with Aubert Martin
Outlook
Robert E. Spekman