Implementing IT Processes
The Main 17 IT Processes and Directions for a Successful Implementation
Published on 13. March 2015
Book
Paperback/Softback
XIV, 239 pages
978-3-658-04772-6 (ISBN)
Description
Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.
More details
Edition
2015
Language
English
Place of publication
Wiesbaden
Germany
Publishing group
Springer Fachmedien Wiesbaden GmbH
Target group
Professional and scholarly
CIOs, IT managers, IT consultants
Students of Informatics and Economics
Illustrations
62 s/w Abbildungen
XIV, 239 p. 62 illus.
Dimensions
Height: 240 mm
Width: 168 mm
Thickness: 15 mm
Weight
436 gr
ISBN-13
978-3-658-04772-6 (9783658047726)
DOI
10.1007/978-3-658-04773-3
Schweitzer Classification
Other editions
Additional editions
Lionel Pilorget
Implementing IT Processes
The Main 17 IT Processes and Directions for a Successful Implementation
E-Book
02/2015
1st Edition
Springer Vieweg
€53.49
Available for download
Person
Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.
Content
The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity