Communication in Healthcare Settings
Policy, Participation and New Technologies
Published on 23. April 2010
Book
Paperback/Softback
168 pages
978-1-4051-9827-1 (ISBN)
Description
This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.
* Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK
* Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care
* Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
* Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice
Reviews / Votes
"In their introductory chapter, the editors provide an overview of CA research in the medical field so far and explicate how they think such research should be devel?oped further, as noted above . . . I do hope, and expect, that the collection can function as a stimulus to indeed extend the focus of 'medical' studies using CA and ethnomethodology in the ways demonstrated here." (Discourse Studies, 2011) "In this sense this book offers a great deal of inspiration to those interested in health communication from both methodological and practice perspectives." (Sociology of Health & Illness, 2011)More details
Product info
Paperback
Series
Edition
1. Auflage
Language
English
Place of publication
Hoboken
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 9 mm
Weight
254 gr
ISBN-13
978-1-4051-9827-1 (9781405198271)
Schweitzer Classification
Other editions
Additional editions
Alison Pilnick | Jon Hindmarsh | Virginia Teas Gill
Communication in Healthcare Settings
Policy, Participation and New Technologies
E-Book
03/2010
Wiley-Blackwell
€21.99
Available for download
Persons
Alison Pilnick is Reader in Language, Medicine and Society in the School of Sociology and Social Policy, University of Nottingham.
Jon Hindmarsh is Reader in Work Practice and Technology in the Department of Management at King's College London.
Virginia Teas Gill is an Associate Professor in the Department of Sociology and Anthropology at Illinois State University.
All three editors have published widely on healthcare interactions for both sociological and healthcare audiences.
Content
1. Beyond 'doctor and patient': developments in the study of healthcare interactions
2. Dialling for donations: practices and actions in the telephone solicitation of human tissues
3. Managing medical advice seeking in calls to Child Health Line
4. Practitioners' accounts for treatment actions and recommendations in physiotherapy: when do they occur, how are they structured, what do they do?
5. 'I've put weight on cos I've bin inactive, cos I've ad me knee done': moral work in the obesity clinic
6. Progressivity and participation: children's management of parental assistance in paediatric chronic pain encounters
7. Embedding instruction in practice: contingency and collaboration during surgical training
8. Creating history: documents and patient participation in nurse-patient interviews
9. Listening to what is said - transcribing what is heard: the impact of Speech Recognition Technology (SRT) on Medical Transcription (MT)
Index