Strategic Staffing
6th Edition
Will be published approx. on 14. April 2027
Book
Paperback/Softback
600 pages
979-8-3488-5759-2 (ISBN)
Description
Strategic Staffing, Sixth Edition by Jean M. Phillips equips current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this textbook covers modern staffing concepts and practices in an engaging and reader-friendly format.
More details
Edition
6th Revised edition
Language
English
Place of publication
Thousand Oaks
United States
Target group
College/higher education
Edition type
Revised edition
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 276 mm
Width: 213 mm
ISBN-13
979-8-3488-5759-2 (9798348857592)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Jean Phillips is a professor of Human Resource Management in the School of Labor and Employment Relations at Penn State University. She earned her PhD from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment, staffing, and the processes that lead to employee and organizational success. Dr. Phillips was among the top 5 percent of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. She is also a Fellow of the Society for Industrial and Organizational Psychology.
Dr. Phillips has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). She was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. She has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.
Dr. Phillips has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). She was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. She has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.
Content
Chapter 1: Strategic Sta?ng
The Staffing Context
How Strategic Staffing Differs from Traditional Staffing
The Components of Strategic Staffing
The Goals of Strategic Staffing
Integrating the Functional Areas of Human Resource Management
Current Issues in Staffing
Ethics
The Organization of this Book
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 2: Business and Staffing Strategies
A Resource-Based View of the Firm
The Firm's Business Strategy
The Firm's Talent Philosophy
The Firm's Strategic Staffing Decisions
Ethics
Staffing Analytics and Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 3: The Legal Context
How Can Complying with Staffing Laws be Strategic?
The Types of Employment Relationships
Risk Management
Laws and Regulations
Equal Employment Opportunity, Affirmative Action, and Quotas
Enforcement Agencies
The Bases for Staffing-Related Lawsuits
Barriers to Legally Defensible Staffing
What Ethical Theories Apply to Staffing?
Artificial Intelligence
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 4: Strategic Job Analysis and Competency Modeling
Job Design and Redesign
Work?ow Analysis
What is Job Analysis?
The Legal and Practical Reasons for Doing a Job Analysis
Job Descriptions and Person Speci?cations
Planning a Job Analysis
Common Job Analysis Methods
Conducting a Job Analysis
Other Methods: Competency Modeling and Job Rewards Analysis
Enhancing Ethical Behavior Through Job Descriptions and Person Speci?cations
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 5: Forecasting and Planning
The Workforce Planning Process
Forecasting A Firm's Labor Demand
Forecasting a Firm's Labor Supply
Resolving the Gaps Between the Firm's Labor Supply and Labor Demand
Staf?ng Planning
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 6: Sourcing: Identifying Recruits
What is Sourcing?
What Recruiting Sources Exist?
Creating a Sourcing Plan
Sourcing Nontraditional Applicant Pools
Global Sourcing and Geographic Targeting
Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 7: External Recruiting
What Is Recruiting?
How Do Applicants React to Recruiting?
Developing Applicant Attraction Strategies
What Makes a Recruiter Effective?
Training and Developing Recruiters
Recruiting Metrics and Analytics
Managing the Recruiting Process
Recruiting Technology
Global Recruiting
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 8: Measurement and Data Analytics
What Is Measurement?
Describing and Interpreting Data
Using Data to Make Strategic Decisions
What Are the Characteristics of Useful Measures?
Creating and Validating an Assessment System
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Chapter Supplement
Key Terms
Endnotes
Chapter 9: Assessing External Candidates
The Firm's External Assessment Goals
External Assessment Methods
Assessment Plans
Ethical Issues
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 10: Recruiting and Assessing Internal Candidates
Internal Recruiting
The Firm's Internal Assessment Goals
Internal Assessment Methods
Expatriate Selection
Internal Assessment Models
Managing Succession
Career Planning
Integrating Succession Management and Career Planning
Ethics
Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 11: Choosing and Hiring Candidates
Choosing Candidates
Job Offer Strategies
The Employment Contract
Presenting a Job Offer
Negotiating
Rejections and Reneging
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 12: Managing Workforce Flow
Onboarding and Socializing New Employees
Global Mobility
Managing the Flow of the Workforce
Involuntary Employee Separations
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 13: Sta?ng System Evaluation and Technology
Key Performance Indicators
Staf?ng Outcomes
Evaluating Staf?ng Systems
Staffing Metrics
Process Improvement Approaches
Modern Workforce Analytics
Systems (ATS) and Human Resources Information Systems (HRIS)
Talent Intelligence Platforms
Digital Staffing Dashboards
The Future of Staffing Technology
Staf?ng Evaluation Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Appendix A: Strategic Sta?ng at Chern's: A Case Study
The Staffing Context
How Strategic Staffing Differs from Traditional Staffing
The Components of Strategic Staffing
The Goals of Strategic Staffing
Integrating the Functional Areas of Human Resource Management
Current Issues in Staffing
Ethics
The Organization of this Book
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 2: Business and Staffing Strategies
A Resource-Based View of the Firm
The Firm's Business Strategy
The Firm's Talent Philosophy
The Firm's Strategic Staffing Decisions
Ethics
Staffing Analytics and Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 3: The Legal Context
How Can Complying with Staffing Laws be Strategic?
The Types of Employment Relationships
Risk Management
Laws and Regulations
Equal Employment Opportunity, Affirmative Action, and Quotas
Enforcement Agencies
The Bases for Staffing-Related Lawsuits
Barriers to Legally Defensible Staffing
What Ethical Theories Apply to Staffing?
Artificial Intelligence
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 4: Strategic Job Analysis and Competency Modeling
Job Design and Redesign
Work?ow Analysis
What is Job Analysis?
The Legal and Practical Reasons for Doing a Job Analysis
Job Descriptions and Person Speci?cations
Planning a Job Analysis
Common Job Analysis Methods
Conducting a Job Analysis
Other Methods: Competency Modeling and Job Rewards Analysis
Enhancing Ethical Behavior Through Job Descriptions and Person Speci?cations
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 5: Forecasting and Planning
The Workforce Planning Process
Forecasting A Firm's Labor Demand
Forecasting a Firm's Labor Supply
Resolving the Gaps Between the Firm's Labor Supply and Labor Demand
Staf?ng Planning
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 6: Sourcing: Identifying Recruits
What is Sourcing?
What Recruiting Sources Exist?
Creating a Sourcing Plan
Sourcing Nontraditional Applicant Pools
Global Sourcing and Geographic Targeting
Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 7: External Recruiting
What Is Recruiting?
How Do Applicants React to Recruiting?
Developing Applicant Attraction Strategies
What Makes a Recruiter Effective?
Training and Developing Recruiters
Recruiting Metrics and Analytics
Managing the Recruiting Process
Recruiting Technology
Global Recruiting
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 8: Measurement and Data Analytics
What Is Measurement?
Describing and Interpreting Data
Using Data to Make Strategic Decisions
What Are the Characteristics of Useful Measures?
Creating and Validating an Assessment System
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Chapter Supplement
Key Terms
Endnotes
Chapter 9: Assessing External Candidates
The Firm's External Assessment Goals
External Assessment Methods
Assessment Plans
Ethical Issues
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 10: Recruiting and Assessing Internal Candidates
Internal Recruiting
The Firm's Internal Assessment Goals
Internal Assessment Methods
Expatriate Selection
Internal Assessment Models
Managing Succession
Career Planning
Integrating Succession Management and Career Planning
Ethics
Technology
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 11: Choosing and Hiring Candidates
Choosing Candidates
Job Offer Strategies
The Employment Contract
Presenting a Job Offer
Negotiating
Rejections and Reneging
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 12: Managing Workforce Flow
Onboarding and Socializing New Employees
Global Mobility
Managing the Flow of the Workforce
Involuntary Employee Separations
Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Semester-Long Active Learning Project
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Chapter 13: Sta?ng System Evaluation and Technology
Key Performance Indicators
Staf?ng Outcomes
Evaluating Staf?ng Systems
Staffing Metrics
Process Improvement Approaches
Modern Workforce Analytics
Systems (ATS) and Human Resources Information Systems (HRIS)
Talent Intelligence Platforms
Digital Staffing Dashboards
The Future of Staffing Technology
Staf?ng Evaluation Ethics
Summary
Discussion Questions
Exercises
Developing Your Staffing Skills
Case Study
Case Study Assignment: Strategic Staffing at Chern's
Key Terms
Endnotes
Appendix A: Strategic Sta?ng at Chern's: A Case Study