
Measuring the Success of Organization Development
A Step-by-Step Guide for Measuring Impact and Calculating ROI
ASTD Press
Will be published approx. on 11. July 2013
Book
Paperback/Softback
216 pages
978-1-56286-873-4 (ISBN)
Description
Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI examines the strategic role of organisational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD interventions correlate with business results; determine areas for investments, modifications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organisations. Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show "evaluation in action," providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programmes.
More details
Language
English
Place of publication
Englewood Cliffs, NJ
United States
Publishing group
American Society for Training & Development
Target group
Professional and scholarly
Product notice
Paperback (trade)
Illustrations
Illustrations
Dimensions
Height: 251 mm
Width: 175 mm
Thickness: 15 mm
Weight
386 gr
ISBN-13
978-1-56286-873-4 (9781562868734)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Patricia Pulliam Phillips, PhD, is an internationally recognized author, consultant, and president and CEO of the ROI Institute, Inc. Phillips provides consulting services to organisations worldwide.
Jack J. Phillips, PhD, is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 75 books and more than 100 articles.
Lizette Zuniga, PhD, brings more than 15 years to the field of human resource development. She specialises in organisation development, assessment, leadership development, and measurement and evaluation. Zuniga co-authored the book Costs and ROI: Evaluating at the Ultimate Level with Jack Phillips and has published several articles and book chapters.
Jack J. Phillips, PhD, is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 75 books and more than 100 articles.
Lizette Zuniga, PhD, brings more than 15 years to the field of human resource development. She specialises in organisation development, assessment, leadership development, and measurement and evaluation. Zuniga co-authored the book Costs and ROI: Evaluating at the Ultimate Level with Jack Phillips and has published several articles and book chapters.