Process Improvement Skills

This hands-on workshop is an effective way of helping people understand the quality process and how to make it work on a day-to-day basis. This timely module introduces and shows how to create: Mind mapsProcess Analysis SystemsFlow chartsPERT charts Using examples, exercises, and case studies, this workshop teaches the basic concept of workflow processes. Participants actively participate in the exercises so they fully understand how to use these important tools in their jobs every day. Help your organization in its quest to attain quality with the Process-Improvement Skills workshop. Help participants:Identify the importance of continuously challenging workflow processIdentify the components of a workflow processDefine desired results of a workflow process in terms of specific criteriaMonitor, challenge, and choose the best way to improve processes TIMING: 1/2-day AUDIENCE: All employees at all levels