Use of Computers to Monitor Human-computer Interactions

A description of the myriad of ways in which humans use computers to monitor human-computer interaction. Four distinct contexts for monitoring are examined: formal learning environments (for example, educational software); information seeking environments (for example, online library catalogues); the workplace; and the Internet (such as online shopping). Computerized monitoring is often called an invasion of privacy, and the conceptual and ethical dimensions of confidentiality and privacy in virtual environments are explored at length. In addition to providing information about the various computer computerized monitoring tools and techniques, this work focuses on the broader social, conceptual, ethical and legal implications.