Community and Problem-Oriented Policing
Addressing Crime and Disorder
Published on 14. April 2026
Book
Paperback/Softback
384 pages
978-1-0719-1233-1 (ISBN)
Description
Community and Problem-Oriented Policing: Addressing Crime and Disorder addresses the evolving field of policing by emphasizing community-focused strategies to combat crime and disorder. Featuring new and emerging strategies and technologies, the Eighth Edition equips students with critical thinking skills, practical knowledge, and hands-on tools to tackle real-world challenges in the field.
Reviews / Votes
This textbook provides a deep dive into contemporary community policing. The authors examine police-community relations from a lens focused on where improvements can and should be made. Students will be challenged with the critical thinking exercises as they grow their understanding of effective policing in today's communities. -- Charles Husted * Review *More details
Edition
Revised edition
Language
English
Place of publication
Thousand Oaks
United States
Publishing group
Sage Publications Inc Ebooks
Target group
College/higher education
Edition type
Revised edition
Dimensions
Height: 254 mm
Width: 203 mm
ISBN-13
978-1-0719-1233-1 (9781071912331)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Kenneth J. Peak, Ph.D., is a professor emeritus and former chairman of the criminal justice department at the University of Nevada, Reno, where he was named "Teacher of the Year" by the UNR Honor Society and also served as acting director of public safety. He has authored or coauthored more than 40 books on community policing, introductory policing, justice administration, introduction to criminal justice, women in law enforcement, and police supervision and management; two historical books (on bootlegging and temperance); and more than 60 journal articles and additional book chapters on a wide range of justice-related subjects. He has served as chairman of the Police Section, Academy of Criminal Justice Sciences and a past president of the Western Association of Criminal Justice. Prior to coming to UNR, Dr. Peak held positions as a municipal police officer, nine-county criminal justice planner; and director of a four-state Technical Assistance Institute. He also served twice as a chief of university police and as an assistant professor at Wichita State University (five years). He received two gubernatorial appointments to statewide criminal justice committees while in Kansas and holds a doctorate from the University of Kansas.
Ronald W. Glensor, Ph.D., is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department's patrol, administration, and detective divisions. In addition to being actively involved in RPD's implementation of community oriented policing and problem solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police
Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem oriented policing coordinator with the Police Executive Research Forum in Washington, D.C., and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems; Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds both a doctorate in political science and a master's of public administration from the University of Nevada, Reno.
Ronald W. Glensor, Ph.D., is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department's patrol, administration, and detective divisions. In addition to being actively involved in RPD's implementation of community oriented policing and problem solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police
Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem oriented policing coordinator with the Police Executive Research Forum in Washington, D.C., and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems; Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds both a doctorate in political science and a master's of public administration from the University of Nevada, Reno.
Content
Preface
Acknowledgements
About the Authors
Part 1: Historical Foundations and the Evolution of Policing
Chapter 1: Policing Today: The Long Arc from Reactive to Proactive
Introduction
British Foundations and Early Policing Principles
Policing Comes to America: The Political Era
The Professional Era (Reform Movement)
The Community Problem-Solving Era
The Technology and Globalization Era
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part II: Policing in a Complex Society
Chapter 2: Police-Community Partnerships: Trust and Collaboration
Introduction
The Meaning of "Community," And Why It Matters
Embracing A New Professionalism
Signs of a Healthy Community
Effects of The Economy on Police and Community
Civilian Oversight: A Partnership in Accountability
Community Justice: Redefining Courts and Corrections
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 3: Policing a Diverse and Evolving Society
Introduction
Who We Are: A Diverse and Changing Nation
Immigrants To the Land of Opportunity
Police And Marginalized Groups: Conflict and Challenges
Racial Profiling and Bias-Based Policing
Transparency And Trust Building: Opportunities and Challenges
Early Intervention Systems: Identifying Problem Employees
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 4: Homeland Security: Extreme Challenges for Law Enforcement
Introduction
Needed: A Consolidated and Skilled Effort
The Many Faces of Terrorism
Law Enforcement's Evolving Role
Other Strategies in The Toolbox
The Role of Local Police
The Role of Community- And Problem-Oriented Policing
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part III: Problem-Solving Models, Programs, Practices
Chapter 5: Problem-Solving: Targeted Interventions
Introduction
Problem-Solving: Rationalization And Application
Sara: The Problem-Solving Process
Challenges And Advancements in Problem-Solving
Tailoring Strategies to Neighborhoods
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 6: Crime Prevention: Programs and Practices
Introduction
In The Beginning: Public Awareness
Problem-Oriented Policing, Community, and Crime Prevention: A Symbiotic Relationship
Crime Prevention Through Environmental Design
Situational Crime Prevention
The Officer's Role in Crime Prevention
Conducting a Publicity Campaign
Displacement of Crime and Diffusion of Benefit
Crime Prevention: What Works and What Doesn't
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 7: Tools for Problem-solving: Using Information and Intelligence Technologies
Introduction
First Things First: IT Comes to Policing
IT Tools In the Hands of Officers
Crime Analysis: Revisiting S.A.R.A.
Crime Mapping
Real-Time Crime Centers
Crime Strategies That Work: Tools for Smarter Policing
Applying Social Media: Lessons from the Boston Marathon Bombing
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part IV: Needed: Organizational Foundation for Problem Solving
Chapter 8: Transforming the Culture: Toward Constitutional and Legitimate Policing
Introduction
First Things First: What Is Meant by Police "Culture"?
Revisiting The "New Professional"
Two Essentials for This Environment: Constitutional Policing and Proedural Justice
Leadership As a Driver for Police Culture
Recruitment And Retention for Community Policing
Roles of Key Leaders
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 9: Planning and Implementation: Keys to Success
Introduction
Organizational Transformation
Strategic Planning: Achieving Organizational Vision
Core Elements of Strategic Planning
The New Economic and Global Reality in Policing
Agency-Wide Implementation
Force-Field Analysis
A Tool for Measuring CPOP Implementation: CP-SAT
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 10: Training for Problem-Solving: Learning by Doing
Introduction
Learning Theories and Methods for Training Police
The Learning Organization
Training Police as "Guardians"
Constitutional Policing and Procedural Justice
Mentoring Across Generations
Training Methods for Today's Officers
Engaging the Community in Training and Education
High Tech Training: From Gaming to AI
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 11: Evaluating Response Outcomes: Do Officers' Efforts Measure Up?
Introduction
Assessments and Impact Evaluations
Knowledge and Skills Program Evaluators Should Posses
Key Measurements
An Evidenced-Based Matrix That Translates Research into Practice
Establishing Cause: Tests for Causal Interference
Evaluating Officers' Problem-Solving Efforts
Not to be Overlooked: Community Surveys
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part V: Addressing Today's Crime and Disorder
Chapter 12: Problem-Solving in Practice: "What Works" with Drugs, Youth Gang and Violence, and Neighborhood Disorder
Introduction
The War on Drugs: New Challenges and Strategic Responses
What Works: Law Enforcement and Legislative Efforts
Youth Crime and Delinquency q
Neighborhood Disorder
Abandoned Buildings
"Flash Mob Thefts": The Newest Retail Crime Challenge
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 13: Addressing Justice-Involved Individuals and Victims: Mental Illness, Domestic Violence, Cyber Criminals, and Human Trafficking
Introduction
Assisting Individuals with Mental Illness
Domestic Violence: Integrated Interventions
Cybercrime and Online Victimization
Human Traffickings
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 14: The Future is Here! - What Now?
Introduction
Policing 2030: The Next Horizon
Drivers And Factors Influencing the Future of Policing
"Information Overload" - A Real Challenge
A Glimpse of What's Here, What's on The Horizon
Cybercrime And Community Policing
Applying Science to Policing
Need For Strong Police Leadership
Futures Thinking vs. Strategic Planning
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Appendix: Model Academic Curriculum for Problem Solving
Glossary
Acknowledgements
About the Authors
Part 1: Historical Foundations and the Evolution of Policing
Chapter 1: Policing Today: The Long Arc from Reactive to Proactive
Introduction
British Foundations and Early Policing Principles
Policing Comes to America: The Political Era
The Professional Era (Reform Movement)
The Community Problem-Solving Era
The Technology and Globalization Era
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part II: Policing in a Complex Society
Chapter 2: Police-Community Partnerships: Trust and Collaboration
Introduction
The Meaning of "Community," And Why It Matters
Embracing A New Professionalism
Signs of a Healthy Community
Effects of The Economy on Police and Community
Civilian Oversight: A Partnership in Accountability
Community Justice: Redefining Courts and Corrections
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 3: Policing a Diverse and Evolving Society
Introduction
Who We Are: A Diverse and Changing Nation
Immigrants To the Land of Opportunity
Police And Marginalized Groups: Conflict and Challenges
Racial Profiling and Bias-Based Policing
Transparency And Trust Building: Opportunities and Challenges
Early Intervention Systems: Identifying Problem Employees
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 4: Homeland Security: Extreme Challenges for Law Enforcement
Introduction
Needed: A Consolidated and Skilled Effort
The Many Faces of Terrorism
Law Enforcement's Evolving Role
Other Strategies in The Toolbox
The Role of Local Police
The Role of Community- And Problem-Oriented Policing
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part III: Problem-Solving Models, Programs, Practices
Chapter 5: Problem-Solving: Targeted Interventions
Introduction
Problem-Solving: Rationalization And Application
Sara: The Problem-Solving Process
Challenges And Advancements in Problem-Solving
Tailoring Strategies to Neighborhoods
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 6: Crime Prevention: Programs and Practices
Introduction
In The Beginning: Public Awareness
Problem-Oriented Policing, Community, and Crime Prevention: A Symbiotic Relationship
Crime Prevention Through Environmental Design
Situational Crime Prevention
The Officer's Role in Crime Prevention
Conducting a Publicity Campaign
Displacement of Crime and Diffusion of Benefit
Crime Prevention: What Works and What Doesn't
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 7: Tools for Problem-solving: Using Information and Intelligence Technologies
Introduction
First Things First: IT Comes to Policing
IT Tools In the Hands of Officers
Crime Analysis: Revisiting S.A.R.A.
Crime Mapping
Real-Time Crime Centers
Crime Strategies That Work: Tools for Smarter Policing
Applying Social Media: Lessons from the Boston Marathon Bombing
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part IV: Needed: Organizational Foundation for Problem Solving
Chapter 8: Transforming the Culture: Toward Constitutional and Legitimate Policing
Introduction
First Things First: What Is Meant by Police "Culture"?
Revisiting The "New Professional"
Two Essentials for This Environment: Constitutional Policing and Proedural Justice
Leadership As a Driver for Police Culture
Recruitment And Retention for Community Policing
Roles of Key Leaders
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 9: Planning and Implementation: Keys to Success
Introduction
Organizational Transformation
Strategic Planning: Achieving Organizational Vision
Core Elements of Strategic Planning
The New Economic and Global Reality in Policing
Agency-Wide Implementation
Force-Field Analysis
A Tool for Measuring CPOP Implementation: CP-SAT
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 10: Training for Problem-Solving: Learning by Doing
Introduction
Learning Theories and Methods for Training Police
The Learning Organization
Training Police as "Guardians"
Constitutional Policing and Procedural Justice
Mentoring Across Generations
Training Methods for Today's Officers
Engaging the Community in Training and Education
High Tech Training: From Gaming to AI
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 11: Evaluating Response Outcomes: Do Officers' Efforts Measure Up?
Introduction
Assessments and Impact Evaluations
Knowledge and Skills Program Evaluators Should Posses
Key Measurements
An Evidenced-Based Matrix That Translates Research into Practice
Establishing Cause: Tests for Causal Interference
Evaluating Officers' Problem-Solving Efforts
Not to be Overlooked: Community Surveys
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Part V: Addressing Today's Crime and Disorder
Chapter 12: Problem-Solving in Practice: "What Works" with Drugs, Youth Gang and Violence, and Neighborhood Disorder
Introduction
The War on Drugs: New Challenges and Strategic Responses
What Works: Law Enforcement and Legislative Efforts
Youth Crime and Delinquency q
Neighborhood Disorder
Abandoned Buildings
"Flash Mob Thefts": The Newest Retail Crime Challenge
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 13: Addressing Justice-Involved Individuals and Victims: Mental Illness, Domestic Violence, Cyber Criminals, and Human Trafficking
Introduction
Assisting Individuals with Mental Illness
Domestic Violence: Integrated Interventions
Cybercrime and Online Victimization
Human Traffickings
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Chapter 14: The Future is Here! - What Now?
Introduction
Policing 2030: The Next Horizon
Drivers And Factors Influencing the Future of Policing
"Information Overload" - A Real Challenge
A Glimpse of What's Here, What's on The Horizon
Cybercrime And Community Policing
Applying Science to Policing
Need For Strong Police Leadership
Futures Thinking vs. Strategic Planning
Case Study
Summary
Key Terms and Concepts
Discussion Questions
Appendix: Model Academic Curriculum for Problem Solving
Glossary