Emotionally Intelligent Design
Rethinking How We Create Products
Published on 31. December 2018
Book
Paperback/Softback
265 pages
978-1-4919-5314-3 (ISBN)
Description
As technology becomes deeply integrated into every aspect of our lives, we've begun to expect more emotionally intelligent interactions. But smartphones don't know if we're having a bad day, and cars couldn't care less about compassion. Technology is developing more IQ, but it still lacks EQ.
In this book, Pamela Pavliscak-design researcher and advisor to Fortune 500 companies-explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being.
You'll learn:
How design has transformed emotion and how tech is transforming it again
New principles for merging emotional intelligence and design thinking
How to use a relationship model for framing product interactions and personality
Methods for blending well-being interventions with design patterns
How emotional resonance can guide designers toward ethical futures
Implications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres
In this book, Pamela Pavliscak-design researcher and advisor to Fortune 500 companies-explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being.
You'll learn:
How design has transformed emotion and how tech is transforming it again
New principles for merging emotional intelligence and design thinking
How to use a relationship model for framing product interactions and personality
Methods for blending well-being interventions with design patterns
How emotional resonance can guide designers toward ethical futures
Implications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres
More details
Language
English
Place of publication
Sebastopol
United States
Target group
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 229 mm
Width: 151 mm
Thickness: 22 mm
Weight
394 gr
ISBN-13
978-1-4919-5314-3 (9781491953143)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
11/2018
O'Reilly
€25.49
Available for download
E-Book
11/2018
O'Reilly
€25.49
Available for download
Person
Pamela Pavliscak is founder of Change Sciences, a design research company. She has worked with Adecco, Ally, Audible, Corcoran, Digitas, eMusic, IEEE, NBC Universal, The New York Public Library, McGarry Bowen, Prudential, Sanofi-Aventis, Sealy, VEVO, and many other smart companies. She has taught at Parsons School of Design and is an advisor to the Pratt Institute School of Information and Library Science. Her work is part ethnography, part data science, part behavioral psychology and she has spoken at SXSW and Collision.