Quantitative Methods in Health Care Management
Techniques and Applications
2nd Edition
Published on 22. May 2009
Book
Paperback/Softback
464 pages
978-0-470-43462-8 (ISBN)
Description
This second edition of the text offers an introduction to quantitative methods and techniques for the student or new professional administrator, as well as a reference manual for health care professionals. The revised version greatly expands on the original with a conversion to all Excel-based examples and techniques. The book also includes a comprehensive set of practical methods spanning tactical, operational, and strategic decision-making and analysis for health care managers and administrators. Excel-based macros, templates, and resources will be available online for download.
More details
Series
Edition
2. Auflage
Language
English
Place of publication
Chichester
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 23.8 cm
Width: 17.8 cm
Thickness: 2.3 cm
Weight
757 gr
ISBN-13
978-0-470-43462-8 (9780470434628)
Schweitzer Classification
Other editions
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Book
05/2017
3rd Edition
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Additional editions
E-Book
04/2009
2nd Edition
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€73.99
Available for download
E-Book
04/2009
2nd Edition
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€73.99
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Previous edition
Book
07/2005
1st Edition
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€64.90
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Person
YASAR A. OZCAN, PH.D., is professor of health administration at Virginia Commonwealth University. He is an internationally renown expert in the use of Data Envelopment Analysis (DEA). Dr. Ozcan currently serves as Interim Executive Director, Office of International Education, Virginia Commonwealth University. He is Editor-in-Chief of Journal of Health Care Management Science and past-president of Health Care Applications Section of Institute for Operations Research and Management Science (INFORMS). He has contributed several book chapters to the Encyclopedia of Operations Research and Management Science, Centennial Edition, Eds. S. I. Gass and Carl M. Harris, Kluwer Academic Publishers. He is the author of Health Care Benchmarking and Performance Evaluation(Springer, 2008).
Content
Tables, Figures, & Exhibits.
Foreword.
Acknowledgments.
The Author.
Introduction.
1 INTRODUCTION TO QUANTITATIVE DECISION-MAKING METHODS IN HEALTH CARE MANAGEMENT.
Historical Background and the Development of Decision Techniques.
The Health Care Manager and Decision Making.
Information Technology (IT) and Health Care Management.
The Scope of Health Care Services, and Recent Trends.
Health Care Services Management.
Distinctive Characteristics of Health Care Services.
Summary.
Key Terms.
2 FORECASTING.
Steps in the Forecasting Process.
Forecasting Approaches.
Summary.
Key Terms.
Exercises.
3 DECISION MAKING IN HEALTH CARE FACILITIES.
The Decision Process.
The Decision Tree Approach.
Decision Analysis with Nonmonetary Values and Multiple Attributes.
Summary.
Key Terms.
Exercises.
4 FACILITY LOCATION.
Location Methods.
Summary.
Key Terms.
Exercises.
5 FACILITY LAYOUT.
Product Layout.
Process Layout.
Summary.
Key Terms.
Exercises.
6 REENGINEERING.
Work Design in Health Care Organizations.
Summary.
Key Terms.
Exercises.
7 STAFFING.
Workload Management Overview.
Summary.
Key Terms.
Exercises.
8 SCHEDULING.
Staff Scheduling.
Summary.
Key Terms.
Exercises.
9 PRODUCTIVITY.
Trends in Health Care Productivity: Consequences of PPS.
Summary.
Key Terms.
Exercises.
10 RESOURCE ALLOCATION.
Linear Programming.
Summary.
Key Terms.
Exercises.
11 SUPPLY CHAIN AND INVENTORY MANAGEMENT.
Health Care Supply Chain.
Summary.
Key Terms.
Exercises.
12 QUALITY CONTROL.
Quality in Health Care.
Quality Measurement and Control Techniques.
Summary.
Key Terms.
Exercises.
13 PROJECT MANAGEMENT.
The Characteristics of Projects.
Summary.
Key Terms.
Exercises.
14 QUEUING MODELS AND CAPACITY PLANNING.
Capacity Analysis and Costs.
Summary.
Key Terms.
Exercises.
15 SIMULATION.
Simulation Process.
Performance Measures and Managerial Decisions.
Summary.
Key Terms.
Exercises.
APPENDIXES.
Appendix A Standard Normal Distribution P(0
Appendix B Standard Normal Distribution P(3.5
Appendix C Cumulative Poisson Probabilities.
Appendix D t Distribution.
References.
Index.
Foreword.
Acknowledgments.
The Author.
Introduction.
1 INTRODUCTION TO QUANTITATIVE DECISION-MAKING METHODS IN HEALTH CARE MANAGEMENT.
Historical Background and the Development of Decision Techniques.
The Health Care Manager and Decision Making.
Information Technology (IT) and Health Care Management.
The Scope of Health Care Services, and Recent Trends.
Health Care Services Management.
Distinctive Characteristics of Health Care Services.
Summary.
Key Terms.
2 FORECASTING.
Steps in the Forecasting Process.
Forecasting Approaches.
Summary.
Key Terms.
Exercises.
3 DECISION MAKING IN HEALTH CARE FACILITIES.
The Decision Process.
The Decision Tree Approach.
Decision Analysis with Nonmonetary Values and Multiple Attributes.
Summary.
Key Terms.
Exercises.
4 FACILITY LOCATION.
Location Methods.
Summary.
Key Terms.
Exercises.
5 FACILITY LAYOUT.
Product Layout.
Process Layout.
Summary.
Key Terms.
Exercises.
6 REENGINEERING.
Work Design in Health Care Organizations.
Summary.
Key Terms.
Exercises.
7 STAFFING.
Workload Management Overview.
Summary.
Key Terms.
Exercises.
8 SCHEDULING.
Staff Scheduling.
Summary.
Key Terms.
Exercises.
9 PRODUCTIVITY.
Trends in Health Care Productivity: Consequences of PPS.
Summary.
Key Terms.
Exercises.
10 RESOURCE ALLOCATION.
Linear Programming.
Summary.
Key Terms.
Exercises.
11 SUPPLY CHAIN AND INVENTORY MANAGEMENT.
Health Care Supply Chain.
Summary.
Key Terms.
Exercises.
12 QUALITY CONTROL.
Quality in Health Care.
Quality Measurement and Control Techniques.
Summary.
Key Terms.
Exercises.
13 PROJECT MANAGEMENT.
The Characteristics of Projects.
Summary.
Key Terms.
Exercises.
14 QUEUING MODELS AND CAPACITY PLANNING.
Capacity Analysis and Costs.
Summary.
Key Terms.
Exercises.
15 SIMULATION.
Simulation Process.
Performance Measures and Managerial Decisions.
Summary.
Key Terms.
Exercises.
APPENDIXES.
Appendix A Standard Normal Distribution P(0
Appendix B Standard Normal Distribution P(3.5
Appendix C Cumulative Poisson Probabilities.
Appendix D t Distribution.
References.
Index.