Dealing with Difficult People
Published on 25. April 2002
Book
Paperback/Softback
72 pages
978-0-7513-1289-8 (ISBN)
Description
Bite-sized chunks of information equip managers with the skills to meet new challenges, improve efficiency and be successful. Dealing with Difficult People offers practical solutions for solving disagreements between colleagues, supervisors and customers.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Dorling Kindersley Ltd
Dimensions
Height: 177 mm
Width: 126 mm
Thickness: 6 mm
Weight
120 gr
ISBN-13
978-0-7513-1289-8 (9780751312898)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Person
Christina Osborne is Chief Executive of the human resources consultancy Business Solutions, and a Fellow of the Chartered Institute of Personnel and Development and the Chartered Institute of Directors. She is also author of the successful DK Essential Managers: Appraising Staff and Essential Managers: Dealing with Difficult People. Christina lives in West Byfleet, Surrey.