Workloads
Measurement and Management
Joan Orme(Author)
Avebury (Publisher)
Published on 28. November 1995
Book
Hardback
144 pages
978-1-85628-872-9 (ISBN)
Description
This text on the measurement and management of workloads covers the problem in the areas of the probation service, social work and court reports.
More details
Series
Language
English
Place of publication
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Illustrations
tables, references
Dimensions
Height: 159 mm
Width: 228 mm
Weight
325 gr
ISBN-13
978-1-85628-872-9 (9781856288729)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
Part 1 Workload measurement: workload measurement models. Part 2 Defining the task: researching workloads; researching the social work task. Part 3 Probation service workloads: background; the research project. Part 4 Negotiating research: negotiating the research; pilot study; consultation with the teams; research process; independent evaluation. Part 5 Court reports and workload measurement: description of the sample; time taken to prepare reports; factors influencing the time taken; effectiveness; activities involved in the preparation of SIRs. Part 6 Workloads - measurement and management: workload weighting implications; workload management. Part 7 The wider context: background; information systems; national probation survey; information systems and information technology; workloads and industrial action.