Module 4: Intercultural Communication for Business: Module 4

Elizabeth A. Tuleja is an Assistant Professor, Business Administration Faculty, at The Chinese University of Hong Kong. Her work involves developing a managerial communication program that takes into account the specific cross-cultural and linguistic needs of the students in Hong Kong. Dr. Tuleja earned her Masters of Science degree (1989) in Intercultural Communication and Ph.D. (2000) in Communication Education from the University of Pennsylvania, where she was a professor at The Wharton School's Communication Program. Past experience has included developing, teaching and consulting in many areas of management communication with a variety of clients and students including undergraduate, MBA and executives. Her specific area of interest focuses on the oral communication needs of business students and professionals as well as intercultural communication in the classroom. She is currently conducting research in the area of intercultural communication in management with executives and business professionals in Hong Kong and Mainland China and is affiliated with the Asia Pacific Institute of Business where she teaches executive education. Because of her fascination with language and culture, Dr. Tuleja is currently studying Putonghua in order to be a better intercultural communicator. James S. O'Rourke teaches management and corporate communication at the University of Notre Dame, where he is Founding Director of the Eugene D. Fanning Center for Business Communication and Concurrent Professor of Management. In a career spanning four decades, he has earned an international reputation in business and corporate communication. BUSINESS WEEK magazine has twice named him one of the "outstanding faculty" in Notre Dame's Mendoza College of business. His publications include MANAGEMENT COMMUNICATION: A CASE-ANALYSIS APPROACH from Prentice-Hall, now in second edition, and BUSINESS COMMUNICATION: A FRAMEWORK FOR SUCCESS from Thomson Learning. O'Rourke is also senior editor of an eight-book series on Managerial Communication and is principal author or directing editor of more than 100 management and corporate communication case studies. O'Rourke is a graduate of Notre Dame with advanced degrees from Temple University, the University of New Mexico, and a Ph.D. in Communication from the S. I. Newhouse School of Syracuse University. He has held faculty appointments at the United States Air Force Academy, the Defense Information School, the United States Air War College, and the Communications Institute of Ireland. He was a Gannett Foundation Teaching Fellow at Indiana University in the 1980s, and a graduate student in language and history at Christ's College, Cambridge University, in England during the 1970s. O'Rourke is a member and trustee of The Arthur W. Page Society, a member of the Reputation Institute, and the Management Communication Association. He is also a regular consultant to Fortune 500 and mid-size businesses throughout North America.
Elizabeth A. Tuleja is an Assistant Professor, Business Administration Faculty, at The Chinese University of Hong Kong. Her work involves developing a managerial communication program that takes into account the specific cross-cultural and linguistic needs of the students in Hong Kong. Dr. Tuleja earned her Masters of Science degree (1989) in Intercultural Communication and Ph.D. (2000) in Communication Education from the University of Pennsylvania, where she was a professor at The Wharton School's Communication Program. Past experience has included developing, teaching and consulting in many areas of management communication with a variety of clients and students including undergraduate, MBA and executives. Her specific area of interest focuses on the oral communication needs of business students and professionals as well as intercultural communication in the classroom. She is currently conducting research in the area of intercultural communication in management with executives and business professionals in Hong Kong and Mainland China and is affiliated with the Asia Pacific Institute of Business where she teaches executive education. Because of her fascination with language and culture, Dr. Tuleja is currently studying Putonghua in order to be a better intercultural communicator. James S. O'Rourke teaches management and corporate communication at the University of Notre Dame, where he is Founding Director of the Eugene D. Fanning Center for Business Communication and Concurrent Professor of Management. In a career spanning four decades, he has earned an international reputation in business and corporate communication. BUSINESS WEEK magazine has twice named him one of the "outstanding faculty" in Notre Dame's Mendoza College of business. His publications include MANAGEMENT COMMUNICATION: A CASE-ANALYSIS APPROACH from Prentice-Hall, now in second edition, and BUSINESS COMMUNICATION: A FRAMEWORK FOR SUCCESS from Thomson Learning. O'Rourke is also senior editor of an eight-book series on Managerial Communication and is principal author or directing editor of more than 100 management and corporate communication case studies. O'Rourke is a graduate of Notre Dame with advanced degrees from Temple University, the University of New Mexico, and a Ph.D. in Communication from the S. I. Newhouse School of Syracuse University. He has held faculty appointments at the United States Air Force Academy, the Defense Information School, the United States Air War College, and the Communications Institute of Ireland. He was a Gannett Foundation Teaching Fellow at Indiana University in the 1980s, and a graduate student in language and history at Christ's College, Cambridge University, in England during the 1970s. O'Rourke is a member and trustee of The Arthur W. Page Society, a member of the Reputation Institute, and the Management Communication Association. He is also a regular consultant to Fortune 500 and mid-size businesses throughout North America.