Managerial Communication

This mix of six modules may be used individually to supplement traditional texts in business communication courses or the whole series may be used as primary course material. The six modules in this series are: "Managing Conflict and Workplace Relationships", "Leading Groups and Teams", "Communication in a Virtual Organization", "E-Technology and the New Economy", "Graphics and Visual Communication for Managers" and "International and Intercultural Communication". "Leading Groups and Teams" addresses one of the most important functions a manager performs: putting together effective teams and creating the conditions for their success. This title describes the major theories of group formation and group functioning, and explains how to create, lead and manage teams. A team communication model describes strengths and weaknesses in-group and team organization, as well as the resources and strategies needed to achieve group success. In "E-Technology and the New Economy" Professor Boulger looks at the emergence of a fundamental revolution in how people work, live and earn a living. How new technologies have influenced and transformed all of that and more are examined.
Issues, options and consequences surrounding the decentralization of the management communication process due to changes in technology are reviewed. The legal foundations for communication-related issues such as employee and client privacy, e-mail usage, and online content restrictions are also reviewed. "Communication in a Virtual Organization" explores communication in a virtual organization. The conceptual framework brought to the discussion should help readers understand how time and distance compression have altered work habits and collaboration. With the help of corporate communication executive and consultant, Sixtus J. Oeschle, Professor Collins includes exciting, current examples of global companies and local groups that illustrate the ways in which our work and lives have permanently changed. "Graphics and Visual Communication for Managers" examines graphic and visual communication for managers. This module shows how to transform words and numbers into pictures and how to explain complex issues by showing them.
In "Managing Conflict and Workplace Relationships" Professor Collins possesses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows us how to manage our own emotions, as well as those of others by examining the most successful strategies for keeping your edge and keeping your friends. "International and Intercultural Communication" looks both broadly and specifically at issues and opportunities that should seem increasingly important as the business world shrinks and grows more interdependent. As time zones blur and fewer restrictions are imposed on the global movement of capital, raw materials, finished goods, and human labour, people will cling fiercely to the ways in which they were enculturated as youngsters. Culture will become a defining characteristic, not only of peoples and nations, but of organizations and industries.