Better Business by Phone
A Guide to Effective Telebusiness Management
Published on 1. March 1999
Book
Paperback/Softback
233 pages
978-1-55753-155-1 (ISBN)
Description
Telecommunications is often entrusted to computer professionals, and telestrategy to those running dedicated "call centres". Combining these is often contracted to outside consultants and firms. This text explains how to achieve this combination in practical terms as part of a business strategy.
More details
Series
Language
English
Place of publication
West Lafayette
United States
Target group
College/higher education
Professional and scholarly
Dimensions
Height: 229 mm
Width: 152 mm
ISBN-13
978-1-55753-155-1 (9781557531551)
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Schweitzer Classification