Management Information Systems

BRIEF TABLE OF CONTENTS--With Section Titles---Final 11/3/02 Module I Foundation Concepts Chapter 1 Foundations of Information Systems in Business Section I Foundation Concepts: Information Systems and Technologies Section II Foundation Concepts: Business Applications, Development, and Management Chapter 2 Competing With Information Technology Section I Fundamentals of Strategic Advantage Section II Using Information Technology for Strategic Advantage Module II Information Technologies Chapter 3 Data Resource Management Section I Managing Data Resources Section II Technical Foundations of Database Management Chapter 4 Telecommunications and Networks Section I The Networked Enterprise Section II Telecommunications Network Alternatives Module III Business Applications Chapter 5 Introduction to e-Business Systems Section I Functional Business Systems Section II Cross-functional Enterprise Systems Chapter 6 Enterprise e-Business Systems Section I Customer Relationship Management: The Business Focus Section II Enterprise Resource Planning: The Business Backbone Section III Supply Chain Management: The Business Network Chapter 7 Electronic Commerce Systems Section I Electronic Commerce Fundamentals Section II e-Commerce Applications and Issues Chapter 8 Decision Support Systems Section I Decision Support in Business Section II Artificial Intelligence Technologies in Business Module IV Development Processes Chapter 9 Developing Business/IT Strategies Section I Fundamentals of Business/IT Planning Section II Implementing Business/IT Strategies Chapter 10 Developing Business/IT Solutions Section I Developing Business Systems Section II Implementing Business Systems Module V Management Challenges Chapter 11 Security and Ethical Challenges Section I Security, Ethical, and Societal Challenges of IT Section II Security Management of Information Technology Chapter 12 Enterprise and Global Management Challenges Section I Managing Information Technology Section II Global Information Technology Management Module VI Review of Hardware and Software Technologies Chapter 13 Computer Hardware Section I Computer Systems: End User and Enterprise Computing Section II Computer Peripherals: Input, Output, and Storage Technologies Chapter 14 Computer Software Section I Application Software: End User Applications Section II System Software: Computer System Management Module VII Appendix: Real World Case Studies REVIEW QUIZ ANSWERS SELECTED REFERENCES GLOSSARY FOR BUSINESS PROFESSIONALS Name Index Organization Index Subject Index