The Design of Everyday Things
Don Norman(Author)
Basic Books (Publisher)
Published on 19. September 2002
Book
Paperback/Softback
288 pages
978-0-465-06710-7 (ISBN)
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Description
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
More details
Edition
Basic Pbk ed.
Language
English
Place of publication
United States
Dimensions
Height: 210 mm
Width: 136 mm
ISBN-13
978-0-465-06710-7 (9780465067107)
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Schweitzer Classification
Other editions
New editions

Book
11/2013
2nd Edition
Basic Books
€19.00
Available immediately