The Design of Everyday Things

Even the smartest among us can feel inept as we fail to figure out which light switch
or oven burner to turn on, or whether to push, pull, or slide a door. The fault lies in product
design that ignore the needs of users and the principles of cognitive psychology. A bestseller in
the United States, this bible on the cognitive aspects of design contains examples of both good and
bad design and simple rules that designers can use to improve the usability of objects as diverse as
cars, computers, doors, and telephones.