
Balanced Scorecard Step-by-Step
Maximizing Performance and Maintaining Results
Paul R. Niven(Author)
Wiley (Publisher)
2nd Edition
Published on 22. September 2006
Book
Hardback
336 pages
978-0-471-78049-6 (ISBN)
Description
PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results
second edition
"As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a strategically aligned organization."
-Vik Torpunuri, President and CEO, e2e Analytix
"In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul's pragmatic approach provides leaders with a tool for managing a company's journey from strategic ideas to world-class performance. The Balanced Scorecard is a masterful tool for guiding companies through transformation, and I speak from personal experience when I say Paul's blueprint works! It is the most effective guide I have seen. Balanced Scorecard Step-by-Step will serve any leader well if their ambition is to efficiently engage their teams in achieving a set of strategic goals."
-Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National Markets
"Paul Niven has done it again!!! With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!"
-Barton Johnson, President, Financial Freedom Senior Funding Corporation, The Reverse Mortgage Specialist
More details
Edition
2. Auflage
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Edition type
New edition
Product notice
Unsewn / adhesive bound
Paper over boards
With dust jacket
Illustrations
Screen captures: 2 B&W, 0 Color; Exhibits: 46 B&W, 0 Color
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 23 mm
Weight
643 gr
ISBN-13
978-0-471-78049-6 (9780471780496)
Schweitzer Classification
Other editions
Additional editions

E-Book
06/2010
2nd Edition
Wiley
€33.99
Available for download

E-Book
09/2006
2nd Edition
Wiley
€33.99
Available for download
Previous edition

Book
03/2002
1st Edition
Wiley
€42.90
Article exhausted; check for reprint
Person
PAUL R. NIVEN is a management consultant and noted speaker on the subjects of Performance Management and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Performance Management systems for organizations large and small around the globe. His clients include Fortune 500 companies, public sector agencies from all levels, and nonprofit organizations. He may be reached through his Web site at www.senalosa.com.
Content
Preface.
Acknowledgments.
Chapter 1. Performance Measurement and the Need for a balanced Scorecard.
Chapter 2. Getting Started.
Chapter 3. Mission, Values, Vision, and Strategy.
Chapter 4. Strategy Maps.
Chapter 5. Creating Performance Measures.
Chapter 6. Setting Targets and Prioritizing Initiatives.
Chapter 7. Cascading the Balanced Scorecard to Build Organizational Alignment.
Chapter 8. Using the Balanced Scorecard to Strategically Allocate resources.
Chapter 9. Additional Balanced Scorecard linkages: Compensation and Corporate Governance.
Chapter 10. Reporting Balanced Scorecard Results.
Chapter 11. Maintaining the Balanced Scorecard.
Chapter 12. Concluding Thoughts on Balanced Scorecard Success.
Index.