Balanced Scorecard Step-by-Step
Maximizing Performance and Maintaining Results
1st Edition
Published on 25. March 2002
Book
Hardback
XVIII, 334 pages
978-0-471-07872-2 (ISBN)
Description
This book explains how an organization can implement a performance measurement system utilizing the balanced scorecard (BSC) methodology. It provides background on performance measurement and the balanced scorecard, and focuses on guiding a team through the step by step development of a balanced scorecard system.
Reviews / Votes
"Paul Niven's latest book Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results was written to fill the considerable void that exists between Balanced Scorecard theory and application" (BetterManagement.com, March 2002)More details
Edition
1., Aufl.
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
illustrations
Dimensions
Height: 23.8 cm
Width: 15.8 cm
Weight
680 gr
ISBN-13
978-0-471-07872-2 (9780471078722)
Schweitzer Classification
Other editions
New editions
Book
09/2006
2nd Edition
Wiley
€49.00
Shipment within 10-20 days
Additional editions
E-Book
10/2002
Wiley
€29.99
Available for download
Persons
PAUL R. NIVEN is a management consultant and noted speaker on the subjects of Performance Management and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Performance Management systems for large and small clients in a wide variety of organizations, including Fortune 1000 companies, public sector, and not-for-profit. He can be reached through his Web site at www.primerusconsulting.com
Content
Foreword.Acknowledgments.Preface.PART ONE: INTRODUCTION TO PERFORMANCE MEASUREMENT AND THE BALANCED SCORECARD. Chapter 1. Performance Measurement and the Need for a Balanced Scorecard. Chapter 2. Balanced Scorecard as an Enduring Management Tool. PART TWO: STEP--BY--STEP DEVELOPMENT OF THE BALANCED SCORECARD. Chapter 3. Getting Started. Chapter 4. Mission, Values, Vision, and Strategy. Chapter 5. Developing Performance Objectives and Measures. Chapter 6. Finalizing Measures and Developing Cause and Effect Linkages. Chapter 7. Setting Targets and Prioritizing Initiatives. PART THREE: EMBEDDING THE BALANCED SCORECARD IN THE ORGANIZATION'S MANAGEMENT SYSTEM. Chapter 8. Cascading the Balanced Scorecard to Build Organizational Alignment. Chapter 9. Using the Balanced Scorecard to Strategically Allocate Resources. Chapter 10. Linking Rewards to Performance: The Balanced Scorecard and Compensation. PART FOUR: SUSTAINING BALANCED SCORECARD SUCCESS. Chapter 11. Reporting Balanced Scorecard Results. Chapter 12. Maintaining the Balanced Scorecard. PART FIVE: BALANCED SCORECARDS IN THE PUBLIC AND NOT--FOR--PROFIT SECTORS AND CONCLUDING THOUGHTS ON SCORECARD SUCCESS. Chapter 13. Balanced Scorecards in the Public and Not--for--Profit Sectors. Chapter 14. Concluding Thoughts on Balanced Scorecard Success. Index.