Designing Effective Quality Management Systems in Higher Education Institutions
Training on Internal Quality Assurance Series | Module 1
Published on 3. April 2017
Book
Paperback/Softback
120 pages
978-3-7345-6506-9 (ISBN)
Description
This book introduces quality concepts, definitions of quality assurance and development and its main tools and instruments. It discusses the question why quality management (QM) is an important concept for higher education institutions and the possibilities to setup a quality management system.