Guide to Managerial Communication

Brief Contents PART I. COMMUNICATION STRATEGY

Communicator Strategy
Audience Strategy
Message Strategy
Channel Choice Strategy
Culture Strategy
Communication Strategy Checklist
Guide to the Guide to Managerial Communication

PART II. WRITING: COMPOSING EFFICIENTLY

General Composing Techniques
Special Composing Challenges

PART III. WRITING: MACRO ISSUES

Document Design for "High Skim Value"
Clear Progression and Linkage
Effective Paragraphs and Sections

PART IV. WRITING: MICRO ISSUES

Editing for Brevity
Choosing a Style
Writing Checklists

PART V. SPEAKING: VERBAL STRUCTURE

Tell/Sell Presentations
Questions and Answers
Consult/Join Meetings
Other Speaking Situations

PART VI. SPEAKING: VISUAL AIDS

Designing the Presentation as a Whole
Designing Your Slide Master
Designing Each Individual Slide
Using Visual Aids

PART VII. SPEAKING: NONVERBAL SKILLS

Nonverbal Delivery Skills
Relaxation Techniques
Listening Skills
Speaking Checklists

APPENDICES

Appendix A: Writing Inclusively
Appendix B: Writing Correctly: Grammar
Appendix C: Writing Correctly: Punctuation

Bibliography Index