
The Computer and the Clerk
Routledge (Publisher)
1st Edition
Published on 28. January 2020
Book
Paperback/Softback
266 pages
978-0-8153-8725-1 (ISBN)
Description
Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow.
More details
Series
Language
English
Place of publication
New York
United States
Publishing group
Taylor & Francis Inc
Target group
College/higher education
Professional and scholarly
General, Postgraduate, Professional, and Undergraduate
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 15 mm
Weight
412 gr
ISBN-13
978-0-8153-8725-1 (9780815387251)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Enid Mumford | Olive Banks
The Computer and the Clerk
E-Book
04/2018
Routledge
€47.49
Available for download

Enid Mumford | Olive Banks
The Computer and the Clerk
E-Book
04/2018
Routledge
€47.49
Available for download

Enid Mumford | Olive Banks
The Computer and the Clerk
Book
03/2018
1st Edition
Routledge
€186.30
Shipment within 15-20 days
Persons
Enid Mumford
Content
Introduction. Part 1: Offices in Transition 1. Some Problems of Office Automation 2. Clerks and Social Change Part 2: Our Case Study Firms 3. The Royal Exchange Bank - The Development of the New Computer Centre 4. The Royal Exchange Bank - Work Organisation and Staff Attitudes Before the Change 5. The Royal Exchange Bank - The New Work System 6. The Royal Exchange Bank - An Analysis After the Change 7. Carters - The Introduction of a New System 8. Carters - The Accounts Department Part 3: The Analysis of Change 9. Change and Its Consequences 10. The Management of Change 11. A Practical Approach