Motivating People

Workbook introduction- ILM Super Series study links; Links to ILM qualifications; Links to S/NVQs in management; Workbook objectives; Activity planner; Session A: what is motivation- Introduction; Definitions; Values and attitudes; The right atmosphere; Clear objectives; Summary; Session B: understanding behaviour at work- Introduction; Maslow: needs theory; McGregor- theory x and theory y; Hertzberg: the two-factor team; Expectancy; Hackmand and Oldham: internal motivation; Summary; Session C: Making work more rewarding- Introduction; Taking the skill out of work; Reviewing the theory; Job enrichment; Job rotation and job enlargement; Job enrichment in pratice; Summary; Session D: the team leader's role- Introduction; Needs and your team; Motivation and the team; Managing performance to meet objectives; Job enrichment; Job enrichment and the team; Summary; Performance checks; Reflect and review;