Retail Certificate Workbook
Published in March 1992
Book
Hardback
120 pages
978-0-333-56330-4 (ISBN)
Description
Levels I and II of the Retail National Vocational Qualification (Retail NVQ) are covered in this text. The text aims to help people gain their Retail NVQ from the National Retail Training Council. This tutor's pack includes photocopiable resources for tutors, trainers and supervisors, which contain guidance material, sample answers and suggestion fo further reading.
More details
Series
Language
English
Place of publication
Basingstoke
United Kingdom
Target group
Adult education
College/higher education
Illustrations
index
Dimensions
Height: 303 mm
Width: 210 mm
Weight
657 gr
ISBN-13
978-0-333-56330-4 (9780333563304)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
How to use the workbook; customer contact skills; display; stock handling; housekeeping; health and safety; security; payments handling; office procedures.