First Steps in Management

Written specifically for library and information managers, this introductory text offers practical advice on the key areas of a new manager's responsibilities and practice: managing change; managing the future; managing themselves and managing their customers and resources. Using examples of good practice and case study material, it offers strategies in areas such as building effective teams and managing contract staff, raising the profile of the service, negotiating with suppliers, understanding strategic issues, mananging budgets and generating income and promoting the potential of technology.