
Risk Communication
A Mental Models Approach
Cambridge University Press
Published on 30. July 2001
Book
Hardback
366 pages
978-0-521-80223-9 (ISBN)
Description
People today must make decisions about many health, safety, and environmental risks. Nuclear power, HIV/AIDS, radon, vaccines, climate change, and emerging infectious diseases are just some issues that may face them in the news media, ballot box, or doctor's office. In order to make sound choices they need to get good information. Because their time is limited, that information has to be carefully selected and clearly presented. This book provides a systematic approach for risk communicators and technical experts, hoping to serve the public by providing information about risks. The procedure uses approaches from risk and decision analysis to identify the most relevant information; it uses approaches from psychology and communication theory to ensure that it is understood. This book is written in nontechnical terms, designed to make the approach feasible for anyone willing to try it. It is illustrated with successful communications, on a variety of topics.
Reviews / Votes
'The authors' idea of expert models of risk ... is a very useful one, both for practitioners and academics doing work in this area. In fact, the chapters outlining these models made a very important and unique contribution in the field of risk communication and for that reason alone the book should be on the reading list of everyone doing research in that area.' International Journal of Public Opinion ResearchMore details
Language
English
Place of publication
Cambridge
United Kingdom
Target group
Professional and scholarly
Illustrations
14 Tables, unspecified; 3 Halftones, unspecified; 38 Line drawings, unspecified
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 24 mm
Weight
680 gr
ISBN-13
978-0-521-80223-9 (9780521802239)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

E-Book
12/2004
1st Edition
Cambridge University Press
€49.99
Available for download

Book
07/2001
Cambridge University Press
€75.20
Shipment within 15-20 days
Persons
Author
Carnegie Mellon University, Pennsylvania
Carnegie Mellon University, Pennsylvania
Georgia Institute of Technology
University of Washington
Content
1. Introduction; 2. The Carnegie Mellon mental models approach; 3. Creating an expert model of the risk; 4. Mental model interviews; 5. Confirmatory questionnaires; 6. Development and evaluation of communications; 7. Case studies: applications to environmental risks; 8. A mental models approach to HIV/AIDS; 9. Some concluding remarks; Appendices.