Hotel Operations Simulation and Auditing Manual
Published on 6. April 2006
Book
Paperback/Softback
176 pages
978-0-13-170461-9 (ISBN)
Description
Appropriate for Front Office or Front Desk courses within Hospitality Management departments.
This is a workbook and manual designed as an accompaniment to standard lodging or front office text books. A student version of Micros Fidelio, a guest management software application, is included within the text. Micros Fidelio is the industry standard guest service program.
This is a workbook and manual designed as an accompaniment to standard lodging or front office text books. A student version of Micros Fidelio, a guest management software application, is included within the text. Micros Fidelio is the industry standard guest service program.
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Width: 276 mm
Thickness: 7 mm
Weight
438 gr
ISBN-13
978-0-13-170461-9 (9780131704619)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Content
1. Preface
2. Introduction
3. Notes to Instructors
4. Learning Hotel Operations
5. Manual Night Audit Exercise
6. Computer Property Management Exercise and Tutorial
7. Hotel Operational Audits
8. Forms for the Manual Night Audit Practice Set
2. Introduction
3. Notes to Instructors
4. Learning Hotel Operations
5. Manual Night Audit Exercise
6. Computer Property Management Exercise and Tutorial
7. Hotel Operational Audits
8. Forms for the Manual Night Audit Practice Set