Management

Part 1 Introduction: management - an overview; the manager's environment; social responsibility and business ethics. Part 2 Decision making and planning: managerial decision making; the planning process; strategic planning. Part 3 Organizing: the organizing process and informal organization; organizing concepts and organizational structure; human resource management and the staffing function. Part 4 Influencing: motivation; leadership; communication; group performance, intergroup behaviour and conflict; power, organizational politics and stress; organizational culture; change and development. Part 5 Controlling: the controlling process; controlling techniques. Part 6 Special topics: management in the multinational enterprise; production and operations management; management information systems.