Sales and Distribution in SAP ERP

... Acknowledgments ... 15

... Preface ... 17

1 ... Introduction ... 21
... 1.1 ... Introduction to SAP ERP ... 21
... 1.2 ... Introduction to SAP GUI ... 25
... 1.3 ... ASAP Methodology ... 30
... 1.4 ... SAP Solution Manager Overview ... 31
... 1.5 ... Organizational Structure in SAP ... 33
... 1.6 ... Summary ... 41

2 ... Master Data ... 43
... 2.1 ... Customer Master Data ... 43
... 2.2 ... Customer Credit Master Data ... 58
... 2.3 ... Material Master -- Sales Views ... 62
... 2.4 ... Batch Master Data ... 70
... 2.5 ... Overview of Other Master Data ... 82
... 2.6 ... Summary ... 88

3 ... Sales ... 89
... 3.1 ... Principles of Processing Sales Documents ... 90
... 3.2 ... Sales Document Types ... 91
... 3.3 ... Item Categories and Schedule Line Categories ... 99
... 3.4 ... Create with Reference ... 103
... 3.5 ... Copy Control ... 107
... 3.6 ... Partner Determination ... 112
... 3.7 ... Availability Check and Transfer of Requirements (ATP) ... 114
... 3.8 ... Outline Agreements ... 124
... 3.9 ... Special Business Transactions ... 128
... 3.10 ... Incompletion Control and Its Practical Use ... 132
... 3.11 ... Free Goods and Free Items ... 136
... 3.12 ... Material Determination, Listing, and Exclusion ... 140
... 3.13 ... Batch Determination in Sales ... 142
... 3.14 ... Returns (Complaints) Processing ... 146
... 3.15 ... Intercompany Sales Processing ... 148
... 3.16 ... Common Integration Points with Material Management ... 150
... 3.17 ... Outputs in Sales ... 152
... 3.18 ... Foreign Trade ... 157
... 3.19 ... Summary ... 163

4 ... Pricing ... 165
... 4.1 ... Introduction to Condition Techniques ... 166
... 4.2 ... Condition Records ... 168
... 4.3 ... Optimizing Price Determination ... 183
... 4.4 ... Rebate Agreement ... 186
... 4.5 ... Customized Pricing Report and Price List ... 192
... 4.6 ... Common External Tax Software Packages ... 197
... 4.7 ... Summary ... 203

5 ... Credit Risk Management ... 205
... 5.1 ... Credit Management ... 205
... 5.2 ... Blocking and Unblocking Customers ... 223
... 5.3 ... Payment Guarantee ... 225
... 5.4 ... Common Problems and Their Solutions ... 230
... 5.5 ... Summary ... 232

6 ... Logistics Management ... 233
... 6.1 ... Delivery Types and Delivery Item Categories ... 234
... 6.2 ... Picking, Handling Unit Management, Packing, and Goods Issue ... 242
... 6.3 ... Delivery Processing Integration with Warehouse Management ... 247
... 6.4 ... Principles of Processing Deliveries Including Delivery Due Lists ... 248
... 6.5 ... Routes and Route Determination ... 259
... 6.6 ... Scheduling ... 264
... 6.7 ... Stock Transfer Including Intercompany Transfers ... 266
... 6.8 ... Outputs in Shipping ... 273
... 6.9 ... Batch Determination in Deliveries ... 276
... 6.10 ... Processing Serialized Materials ... 277
... 6.11 ... Interface with Carrier Software ... 279
... 6.12 ... Common Problems and Their Solutions ... 285
... 6.13 ... Summary ... 288

7 ... Billing ... 289
... 7.1 ... Principles of Bill Processing ... 290
... 7.2 ... Billing Types ... 298
... 7.3 ... Complaint Documents ... 308
... 7.4 ... Billing Plan ... 310
... 7.5 ... Revenue Account Determination ... 317
... 7.6 ... Accounts Interface ... 325
... 7.7 ... Some Billing Related Problems and Their Solutions ... 329
... 7.8 ... Summary ... 343

8 ... Cross-Functional Customization ... 345
... 8.1 ... Text Processing ... 345
... 8.2 ... Message Control ... 355
... 8.3 ... Web Interface ... 362
... 8.4 ... Batch Management ... 367
... 8.5 ... ABAP Tools ... 374
... 8.6 ... Numbering Objects ... 390
... 8.7 ... Summary ... 398

9 ... Reporting and Analysis ... 399
... 9.1 ... Useful Standard Reports ... 399
... 9.2 ... Developing Reports Using Query ... 410
... 9.3 ... Sales Information System ... 423
... 9.4 ... Business Intelligence and Reporting ... 439
... 9.5 ... Developing ABAP Reports ... 443
... 9.6 ... Summary ... 452

10 ... Summary and Conclusion ... 453

... Appendices ... 457
... A ... Customization of Local Layout ... 459
... B ... List of SAP Area Menus ... 473
... C ... How to Initialize a Material Period ... 503
... D ... The Author ... 507

... Index ... 509