
Process Automation Strategy in Services, Manufacturing and Construction
Emerald Publishing Limited
Published on 20. February 2023
Book
Hardback
256 pages
978-1-80455-144-8 (ISBN)
Description
The importance of automation in the various industries has increased dramatically in recent years; business process automation serves to enhance product quality, improve process safety and plant availability, and efficiently utilize resources and lower emissions. With almost every industry facing sweeping and unprecedented change, Process Automation Strategy in Services, Manufacturing and Construction responds to a rapid pace of transformation that is both a major challenge and a fantastic opportunity.
Customers' expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Examining case studies and examples of robotic process automation (RPA) across a range of industries and sectors, the authors explore the links between customer satisfaction and organizational performance, and how automation improves service for the end user.
Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds.
Customers' expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Examining case studies and examples of robotic process automation (RPA) across a range of industries and sectors, the authors explore the links between customer satisfaction and organizational performance, and how automation improves service for the end user.
Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds.
More details
Language
English
Place of publication
Bingley
United Kingdom
Target group
Professional and scholarly
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 18 mm
Weight
526 gr
ISBN-13
978-1-80455-144-8 (9781804551448)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Bharati Mohapatra | Sanjana Mohapatra | Sanjay Mohapatra
Process Automation Strategy in Services, Manufacturing and Construction
E-Book
02/2023
1st Edition
Emerald Publishing Limited
€105.99
Available for download
Persons
Bharati Mohapatra is an Associate Professor, Veer Surendra Sai University of Technology, Odisha.
Sanjana M is actively involved in robotics process automation in University of Texas, Dallas, USA.
Sanjay M is Professor at the Xavier Institute of Management, India.
Sanjana M is actively involved in robotics process automation in University of Texas, Dallas, USA.
Sanjay M is Professor at the Xavier Institute of Management, India.
Author
Veer Surendra Sai University of Technology, India
University of Texas, USA
Xavier Institute of Management, India
Content
Chapter 1. Automating Business
Chapter 2. Business Process Automation
Chapter 3. Automation in Master Data Management (MDM)
Chapter 4. Automation in Knowledge Management System
Chapter 5. Automation in Software Project Management
Chapter 6. ERP as Business Process Automation Tool
Chapter 7. Fundamentals of RPA
Chapter 8. Return on Investment Forom BPA
Chapter 9. Automation in the Construction Industry
Chapter 2. Business Process Automation
Chapter 3. Automation in Master Data Management (MDM)
Chapter 4. Automation in Knowledge Management System
Chapter 5. Automation in Software Project Management
Chapter 6. ERP as Business Process Automation Tool
Chapter 7. Fundamentals of RPA
Chapter 8. Return on Investment Forom BPA
Chapter 9. Automation in the Construction Industry