The Authority Guide to Engaging Your People
Raise staff performance and wellbeing, increase profitability and improve customer satisfaction
Published on 3. April 2017
Book
Paperback/Softback
96 pages
978-1-909116-84-9 (ISBN)
Description
This Authority Guide addresses how businesses can increase their performance, productivity and customer/staff satisfactionthrough focusing on engagement. Sue Mitchell, an authority in coaching and leadership development, shows you how to build a team who is committed, inspired and eager to deliver their best work in order to make a difference.
More details
Language
English
Place of publication
United Kingdom
Illustrations
Diagrams
Dimensions
Height: 190 mm
Width: 120 mm
Thickness: 7 mm
Weight
144 gr
ISBN-13
978-1-909116-84-9 (9781909116849)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Person
Sue has over twenty years' experience as a trainer and founded Aeona over seven years ago to focus on coaching and leadership development. She has run countless workshops, seminars and one-to-one coaching sessions for many organisations, executives and business individuals.
Content
Introduction: v; 1. Why engagement matters: 1; 2. Leadership to engage your people: 7; 3. Meaning - purpose, values, vision: 25; 4. Listen - really listen to understand: 29; 5. Communicate: 37; 6. Working to strengths: 43; 7. Coaching: 49; 8. Understanding mindset: 55; 9. The power of positive: 63; 10. Understanding motivation: 73; Resources and references: 81; About the author: 85